Ridley's Pest Control is a well-established pest control service provider dedicated to delivering effective and reliable solutions to our residential and commercial clients. With a strong commitment to customer satisfaction and professional service, we have built a trusted reputation within our community. Our team is passionate about providing comprehensive pest management services whilst maintaining the highest standards of safety, integrity and customer care.

About the role

We are seeking a detail-oriented and organised Administration Assistant to join our team on a full-time basis at our Echuca, VIC office. This is a key position within our administrative operations, where you will provide essential support to ensure the smooth functioning of our business. You will be the backbone of our office environment, managing critical administrative tasks that directly impact our ability to deliver excellent customer service and maintain efficient business operations.

Key responsibilities

Managing incoming and outgoing correspondence, including emails, phone calls and general enquiries from clients

Scheduling and coordinating appointments for our pest control technicians

Responding to client enquiries in a professional and timely manner

Assisting with data entry, filing and document organisation

Maintaining accurate records and databases for client information and service history





Providing administrative support to senior staff and management as needed

Contributing to a positive and collaborative office environment

What we're looking for

Proficiency in Microsoft Office applications, particularly Excel and Word

Strong organisational and time management skills with the ability to prioritise multiple tasks

Excellent written and verbal communication abilities

Attention to detail and accuracy in data entry and record-keeping

Customer service experience, preferably in a service-based industry

Ability to work independently and as part of a team

Professional telephone manner and ability to handle client interactions with courtesy and professionalism

Familiarity with appointment scheduling

Reliability, punctuality and a commitment to maintaining confidentiality

What we offer

At Ridley's Pest Control, we value our employees and offer a supportive workplace culture where your contributions are recognised and appreciated. We provide ongoing training and development opportunities to help you grow within your role. As a full-time member of our team, you will benefit from a secure, permanent position with a company that has established itself within the local community. We foster a collaborative environment where teamwork and professional development are encouraged, and we are committed to supporting your career progression.

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📌 Administration Assistant (Full-Time) (Echuca)
🏢 Ridley's Pest Control
📍 Echuca