Randstad is seeking two APS5 Complaints Officer contractors for a Federal Government client in Geelong, Broadmeadows or Richmond (Victoria). The contract term is 6 months with potential extensions, paying $55.24 per hour plus super. Australian Citizenship is mandatory.
You will manage escalated complaints, liaise with participants and authorised representatives, and apply legislative guidelines to resolve complex issues, while maintaining safeguarding and trauma-informed communication.
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📌 Trauma‑Informed APS Complaints Officer (6‑Month Contract) (Geelong)
🏢 Select Aust Sydney
📍 Geelong
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