The AMA Group, is Australia's largest network of accident repair facilities, which currently comprises over 120 outlets and over 2,200 employees across Australia and New Zealand.
The AMA Group's success is a result of our commitment of providing our clients and work providers with quality and cost-effective repairs, as well as exceptional customer service. Our people is what makes this possible and are therefore our focus. We invest in our people. Creating the leaders of today and developing the skills for tomorrow.
About Capital S.M.A.R.T
With over 50 repair centres across Australia and New Zealand, Capital S.M.A.R.T Repairs is the industry leader of the collision repair industry, specialising in small, medium, and larger repairs. We are the pioneers of customer satisfaction and innovation standards, and pride ourselves on providing our employees with protected, supportive, and rewarding working conditions.
About the Role
We have an exciting opportunity for an experienced and qualified Insurance Loss Adjustor to join either our AMA Group Solutions or Capital S.M.A.R.T Repairs team to undertake quality workmanship to ensure vehicles are returned to their pre-accident condition. This is a full-time position.
The primary purpose of this role is to be responsible for the timely completion of accurate and comprehensive quotes for accident repairs on vehicles.
You will apply your knowledge of motor vehicles and your skills with computers whilst interacting with a range of people.
Reporting to the Centre Manager this role will work within our large network of repair facilities and you will be provided with stability and opportunity.
Key Responsibilities
- Providing excellent customer service to clients and work providers
- Accurately quote vehicles in a timely manner and in accordance with average repair cost targets and insurer/company procedures
- Complete quotes as required onsite, off-site and online
- Processing vehicles onsite by carrying out vehicle arrival inspections, including mapping and imaging
- Manage parts for repairs to ensure timely arrival and cost effectiveness as required
- Manage suppliers to ensure additional work is recorded and authorised in a timely manner
- Assist with production management of the centre where required
- Ensure vehicles are repaired to their pre-accident condition
- Hand over completed repairs to customers
Junior-Mid experienced tradesperson $60-$80k
Mid-Senior tradesperson $80k-$100k
Annual salary
We are an Equal Opportunity Employer and promote equality and diversity. Indigenous Australians and candidates from minority groups are encouraged to apply.
All applications will be treated in strictest confidence.
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