Senior WFM Leader: Modernise & Optimise Contact Centre (Perth)

Senior WFM Leader: Modernise & Optimise Contact Centre (Perth)

10 Nov
|
The Probe Group
|
Perth

10 Nov

The Probe Group

Perth

The Probe Group is seeking a strategic Workforce Management leader based in Joondalup, WA. You will own end-to-end WFM, spanning multi-skill capacity planning, advanced forecasting, and real-time execution.

You will bridge data and operational reality, driving confidence and performance across our teams. As a senior WFM qualified, you will modernise legacy processes, challenge norms, and establish a proactive workforce planning discipline.

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📌 Senior WFM Leader: Modernise & Optimise Contact Centre (Perth)
🏢 The Probe Group
📍 Perth

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