On behalf of a Federal Government Agency, we are looking for an APS3 Service Support Officer to join the team in Hobart. This is a 24 month labour hire contract at APS3 level.

Be the welcoming first point of contact for a mental health and wellbeing service supporting veterans and their families.

The role

- Deliver high-quality customer service in person, by phone, email and SMS.
- Manage appointments and client enquiries, and refer clients to the right service team.
- Provide administrative support to clinical staff, including data entry, record keeping, correspondence and workflow tasks.
- Coordinate regional events and group programs, and support daily office operations such as travel, invoicing and resource requests.
- Help with quality assurance and operational reporting.

About you

- You have experience in business operations or service delivery in a health or government setting.
- You communicate clearly in writing and in person.
- You hold, or can obtain, a Working with Vulnerable People registration or a Working with Children Check.

Requirements

- You must be an Australian citizen.
- You must be able to obtain and maintain a Baseline security clearance and pass pre-engagement screening.

To Apply

Submit your resume and a statement of claims (maximum 750 words) providing examples of your experience in alignment with the role.





Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.

DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via ***********@dfp.com.au or 1300 337 *** and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.

By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/legal_documents/privacy_policy. Do not submit any sensitive personal information in your resume.

📌 Service Support Officer - Veterans Mental Health (Hobart)
🏢 Dfp Recruitment
📍 Hobart