Immigration Compliance | Character Cancellation & Case Res | Status Resolution Network

We have a number of vacancies within our Status Resolution (national) branches based at Immigration Detention Centres (IDCs) that contribute to managing and upholding the integrity of Australia's migration program. These roles will provide the right people with unique and challenging opportunities to develop and enhance their skills, whilst working on complex cases and issues within a high profile and
politically sensitive setting. These positions are based at Immigration Detention Centres and require a physical presence, out-posting is not available for these roles.

The Status Resolution Network (SRN) within the Department of Home Affairs delivers targeted services to people seeking to resolve their immigration status while in the community or held detention. The SRN contributes to the integrity of Australia's migration program by facilitating immigration outcomes for non-citizens, while managing risk to the community. These non-citizens are often at the end of their immigration pathway and can fall into higher risk categories with vulnerabilities or character concerns that need to be intensively managed.



Detention Status Resolution Officers (DSROs) occupy unique positions based at Immigration Detention Centres (IDCs) in Australia.

They contribute to migration program integrity through proactive identification, management and resolution of detainees' immigration status whilst reducing risk of physical, economic and social harm to the Australian community. Detention Status Resolution Officers use a range of tools and services to ensure cases progress to a status resolution outcome in a lawful, timely and appropriate manner.

Detention Status Resolution Officers undertake complex activities, under limited direction, to address and resolve barriers impacting a detainee's immigration status. DSROs manage a caseload of detainees and are their key point of contact with the department. Among other duties, DSROs are required to work directly with detainees to undertake interviews, ensure applications are complete, obtain further information where necessary, and provide ongoing liaison and support to empower them in resolving their status resolution barriers.

📌 GAZNSW/QLD/SA/VIC - Detention Status Resolution Officers (New South Wales)
🏢 Australian Customs and Border Protection Service
📍 New South Wales