Better begins here Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world‑class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.

The General Manager Surveillance is accountable for managing and leading the Surveillance business unit. The role must ensure that the regulatory obligations, business, strategic and operational Surveillance objectives are achieved for the property. The General Manager is responsible for creating and delivering Surveillance strategies and initiatives to protect the business, including the implementation of risk management practises. This requires vigilant and visible leadership across the teams in each business unit to ensure objectives are achieved in an efficient and effective manner.

Key Responsibilities:

- Create and deliver Surveillance strategies and initiatives to protect the business, including the implementation of risk management practises.
- Provide strategic advice, support and resourcing for effective risk management initiatives to meet operational requirements.
- Manage the strategy and development of the Crown Perth Surveillance Business plan in line with the strategy for Australian Resorts and in conjunction with all other departmental business leaders.
- Maintain high levels of professionalism through strong communications, customer service, training and effective recruitment processes.
- Ensure the Surveillance Operating Policies and Procedures are maintained and are updated to reflect the respective laws and legislation.
- Ensure Surveillance meets its financial targets though development, maintenance and reporting on capital and operating budgets,



policies and procedures, and action plans to support the business plan.

About you

- Minimum 5 years’ experience Surveillance management roles in Integrated Resort property.
- Exceptional leadership and team management skills with a history of developing high-performing teams.
- Demonstrated project management and change agility skills
- Proficiency in data analysis, with the ability to translate insights into actionable strategies.
- Conflict resolution skills, problem solving and decision‑making skills

On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.

Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.

Crown Resorts is a outstanding place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. Our Talent Community is a place to stay connected with life at Crown Resorts. Register for access to curated career content and stay in the know on what’s happening at Crown. We’ll be in touch from time to time to share updates on events, new restaurant launches and popups, behind the scenes content, insider news, team stories, career tips and more. Stay connected as you explore career possibilities. You can expect better exposure, opportunities, experiences, and learning. It’s a place where you can create joy for the people who visit us, the cities we live in and the teams we work with. Supported by your leader, you can enjoy a better balance in your lifestyle and feel a better you.

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📌 General Manager Surveillance (Western Australia)
🏢 Crown Resorts
📍 Western Australia