About the Company

As one of Australia's leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued.

To find out more visit our website at the role

MSS Security is seeking experienced Control Room Operators for Monash University Clayton. In this fast-paced role, you will monitor surveillance systems, manage incident responses, coordinate communication between security personnel and emergency services, oversee access control and visitor management, respond to emergencies, and handle daily phone inquiries. The ideal candidate will have at least two years of security experience in a control room setting and a valid control room license. Strong multitasking skills, attention to detail, and the ability to make quick decisions in a fast-paced environment are essential.

Responsibilities

- Monitor CCTV, alarms, access control, and security systems
- Manage and coordinate responses to incidents and emergencies
- Communicate with security officers, site personnel, and emergency services
- Maintain accurate incident logs and reports
- Conduct Rapid Response Patrols and attend incidents when required
- Perform access control, patrols, and security inspections
- Provide professional customer service and stakeholder engagement





Skills & Experience

- Full Australian Working Rights
- Current Victorian Security Licence with Control Room Endorsement
- Proven control room experience
- Current Valid First Aid Certificate and CPR
- Current drivers licence
- Availability to work a 24*7 rotating roster
- Employee Working With Children's Check (Or willing to obtain)
- Master licence - S

Company and Diversity Declaration

MSS Security is an Equal Chance Employer, valuing the unique backgrounds, experiences, and contributions of each person. We encourage and celebrate diversity. We are proud to: be certified by the Workplace Gender Equality Agency, be a partner and supporter of Veterans employment, and be honoured to have an endorsed INNOVATE Reconciliation Action Plan.

Additional Information

As one of Australia's leading security companies with a national footprint across Australia, MSS Security has unrivalled experience in delivering the highest quality of service and protecting some of the nation’s highest profile sites. MSS Strategic Medical and Rescue, a specialist division with MSS Security, has unrivalled experience in delivering emergency, response, rescue, health and paramedical services throughout Australia to some of the nation’s highest profile mining and resources companies.

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📌 SOC Operator - Monash University (City of Monash)
🏢 MSS Security
📍 City of Monash