Staff Engineer: AI‑Powered Contact Centre Platform (Haymarket)

Staff Engineer: AI‑Powered Contact Centre Platform (Haymarket)

10 Nov
|
AMP - General
|
Haymarket

10 Nov

AMP - General

Haymarket

Commonwealth Bank is modernising CommSec contact centres with AI and cloud tech. The Staff Software Engineer – Contact Centre will drive the technical vision for customer interactions across digital, assisted and AI-enabled channels, with a solid focus on Microsoft Dynamics 365 Customer Service and Omnichannel. You will design scalable cloud‑native solutions and intelligent workflows that support millions of customer interactions.

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📌 Staff Engineer: AI‑Powered Contact Centre Platform (Haymarket)
🏢 AMP - General
📍 Haymarket

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