Community Housing Ltd in Australia is seeking an experienced leader to guide a customer-focused Contact Centre team. You will coach, develop and support staff, set clear expectations and escalate complex matters with sound judgement. You’ll be the go-to escalation point and drive continuous improvement while staying visible and supportive. The role emphasizes hands-on leadership, performance management and delivering robust customer outcomes across housing services.
📌 Contact Centre Lead: Build a High-Impact, People-First Team (Brisbane)
🏢 Community Housing
📍 Brisbane
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