We are seeking an experienced Casual Medical Receptionist to join our friendly and professional team. This role requires flexibility and availability to work shifts between 7:30am and 5:30pm, Monday to Friday, covering a range of morning and afternoon shifts as required. This is a hands-on position where you will be the first point of contact for patients, providing exceptional customer service in a busy general practice environment.

Key Responsibilities
- Greet patients and manage front desk reception duties.
- Answer telephone calls, manage appointments, and coordinate bookings.
- Process patient billings, Medicare/DVA/TAC claims, and private accounts.
- Liaise with doctors, nurses, allied health professionals, and external providers.
- Manage incoming/outgoing correspondence and maintain patient records.
- General administrative tasks to support daily clinic operations. About You:




- Previous medical reception experience is essential.
- Excellent communication and interpersonal skills.
- Strong computer skills (experience with [Best Practice/MedicalDirector/Other PMS] desirable).
- Ability to work independently and as part of a team in a quick-paced environment.
- High attention to detail, organizational skills, and a professional presentation.
- Availability between 7:30am – 5:30pm, Monday to Friday (rostered casual shifts) with the opportunity to progress to a full-time position. Why Join Us?
- Supportive and welcoming team environment.
- Modern and well-equipped medical practice.
- Opportunities to pick up extra shifts to suit your lifestyle.
- On-the-job training and support for ongoing development.

📌 Casual Medical Receptionist (Townsville)
🏢 Mundingburra Medical Centre
📍 Townsville