Job Description
About the client and role /n /n Our client is a recycling company which also manufactures multiple products for their clients. They are looking for somebody with a great attitude and previous customer service experience to join their team. /n The Customer Service Representative is the first point of contact for APR Recycling's customers, handling enquiries, bookings, and account matters relating to recycling and waste collection services. /n The role delivers a professional, accurate, and friendly service experience, helping the business maintain strong customer relationships and smooth day-to-day operations. /n The role starts as a casual with the transition to permenant after 3 months. /n /n /n
- Full time hours, Monday
- friday /n
- Pay rate: $35.30 /n /n /n Key Responsibilites /n
• Answer incoming phone calls /n
• Manage the customer service inbox /n
• Create bookings for customer services /n
• Complete all dockets and reports, and input into Wastedge where necessary /n
• Accurately enter data into industry-specific software platforms (Wastedge) /n
• Perform weighbridge operations /n
• Complete export data entry and bookings /n
• Enter and action contamination reports /n
• Change customer schedules as needed/requested /n
• Establish and set up new customer accounts within the Wastedge system /n
• Support the Customer Service and Sales team /n
• Perform filing and scanning /n
• Deliver excellent customer service at all times /n /n Qualifications & Experience /n
• Minimum 2 years' experience in a similar role (preferred but not essential) /n
• Experience in a detail-oriented, dynamic workplace /n




• Knowledge of the recycling industry advantageous, but not essential /n /n Skills & Attributes /n
• Ability to build effective relationships with internal and external stakeholders through well-developed /n written and verbal communication /n
• Willingness to "get your hands dirty" obtaining the information needed for the role /n
• Valuable attention to detail while maintaining quality /n
• High-level problem-solving capabilities /n
• Ability to prioritise and manage time effectively /n
• Strong Microsoft Office skills (Excel/Word/Outlook) /n
• A collaborative team player who also works well independently /n /n If you are interested in this role, please apply now with your resume /n /n About TAG /n TAG is a specialist recruitment partner connecting skilled candidates with leading employers across Australia. We deliver tailored workforce solutions across manufacturing, logistics, warehousing, hospitality, aviation, retail, and industrial sectors. /n At TAG, we value strong leadership, teamwork, and people who take pride in delivering quality work. You will join a supportive and growing workforce solutions network backed by experienced operational support and the chance to contribute to large-scale national operations. /n We welcome applications from people of all backgrounds and cultures, including Aboriginal and Torres Strait Islander peoples, ages, religions, abilities, gender identities and sexual orientations. /n /n Further Information /n Employment is subject to a criminal history check and pre-employment medical, including drug and alcohol screening. /n Applicants must have full Australian working rights. /n /n

📌 Customer Service Representative (Dandenong West)
🏢 Talent Acquisition Group
📍 Dandenong West