Be the voice of Northline and help keep freight, customers and communities moving. As a Customer Service Officer, you’ll be one of the first points of contact for our customers, playing an important role in delivering a positive customer experience. From organising collections and providing quotes to answering freight enquiries and keeping customers informed, you’ll help ensure every interaction is handled with care, confidence and professionalism. We currently have permanent opportunities available, working Monday to Friday, with flexibility required to work shifts between 7:30am and 6:00pm. Whether you’re coming from a call centre, hospitality, retail or another customer‑focused workplace, this could be the perfect opportunity to bring your people skills into the freight and logistics industry and build a career with a business that values development and promotes from within. What you’ll be