Job Description
About Krispy Kreme /n /n At Krispy Kreme, we don’t just make doughnuts – we create moments of joy. Since opening our first store in 2003, we have been spreading smiles across Australia and New Zealand with our handcrafted, melt-in-your-mouth treats. /n /n

About the Role
/n /n Love leading from the front and bringing out the best in your team? This could be your moment. As a Team Leader, you’ll be right in the action
- guiding your team through busy shifts, creating feel-positive customer experiences, and helping the store run well. You’ll be supporting your team, solving problems in the moment, and bringing the energy that keeps everything moving. It’s fast-paced, hands-on, and full of opportunities to make an impact
- every single shift. /n /n What are you responsible for? /n /n
- /n Owning the shift and keeping the energy high /n
- /n Leading your team in the moment
- coaching, supporting, and jumping in where needed /n
- /n Creating feel-good customer experiences that leave a lasting impression /n
- /n Keeping the store running smoothly, on track, and on target /n
- /n Bringing our standards to life
- from product quality to store presentation /n
- /n Championing safety, teamwork, and doing things the right way /n




- /n Driving results while making every shift a great one for your team and customers /n /n /n What’s In It For You /n /n
- A fun, fast-paced environment where every shift is different /n
- A supportive team culture that feels like more than just work /n
- Opportunities to build leadership skills and grow your career /n
- Hands-on experience leading teams in a globally loved brand /n
- Flexible working options to suit your lifestyle /n
- Sweet perks including product discount via our KK Mixer /n /n /n What We're Looking For /n /n
- A natural step-up leader who enjoys guiding others and leading by example /n
- Someone who thrives in fast-paced environments and keeps calm under pressure /n
- A passion for delivering great customer service and creating positive moments /n
- A team player who builds positive, inclusive, and high-energy environments /n
- An understanding of operational standards, safety, and what great looks like in-store /n /n Why Join Us? /n /n At Krispy Kreme, you're not just taking a job
- you're joining a movement of joy-makers, community-shapers, and wonderfully original people. Come for the doughnuts, stay for the culture. Apply today

📌 Retail Team Leader (Townsville)
🏢 Krispy Kreme
📍 Townsville