Technical Adoption Manager: Application Networking and Security (Australia, Recent South Wales, Remote)

AUS-Sydney- Pitt St.
AUS-New South Wales Remote Location
Full time
R

Job Description

Technical Adoption Manager - Application Networking & Security

Key Responsibilities

- Establish long-term relationships within assigned accounts while developing an understanding of the client's strategic goals and overall impact on business results.
- Provide project leadership, coordination and architectural guidance for the customer's Network Virtualization and major VMware initiatives.
- Collaborate with multi-functional VMware project teams which could consist of VMware consultants, engineers, product management and support staff.
- Map additional VMware solutions to the customer's unique business and technical requirements.
- Maintain a current knowledge of VMware's load balancing and security solutions, along with a high-level technical knowledge of VMware's product line and future product direction.
- Lead and drive challenging requests across simultaneous client engagements.
- Provide clear and constructive product feedback to VMware Product Management teams based on customer use-cases and requirements.
- Understand the customer's high-level business challenges while functioning as an advisory resource for "Best Practices" and driving adoption of VMware solutions within your accounts.
- Managing customer engagement milestones.
- Customer Advocate; extraordinary customer liaison.
- Map VMware solutions to the customer's unique business and technical requirements to ensure strategic long-term value.




- Understand the customer's relevant business challenges while functioning as a trusted advisor for "best practices" and drive adoption of VMware solutions within your assigned accounts.
- Agility: respond to the needs of your customers with confidence and ease.

The Work

As part of the Application Networking and Security TAM team, you will be working for a long-term period with a small number of assigned customers or dedicated accounts. Along with the VMware account teams, you will:

- 5+ years' proven strong networking experience and knowledge of VMware networking products.
- 2+ years proven experience in customer-facing positions in a role _(e.g. TAM or technology consultant preferably with a management consulting, IT vendor or professional services organization)_.
- _BS degree preferred or relevant years experience in lieu of a degree may be considered._
- Must have solid knowledge and understanding of VMware products including core product suite, virtualization, networking and security products, solutions, and services.
- Must have solid technical background in advanced networking and security (preferably with technical certifications). Additionally, a background in data center infrastructure, operating systems, desktop deployments, system administration and/or technical architecture is preferred.
- Travel: Although this is a home-office based position, candidates must have the ability to travel up to 20% locally/regionally _(NOTE:



Most travel will be local or within the nearby region, and there will likely be a few out of state/country client visits and/or 1-2 conferences or training that require travel throughout the year)_.
- Domain-level understanding of Cloud Infrastructure & Networking (Data Center Design, Network Architecture, Network Design, System Architecture Virtualization, Systems Management, Security).
- Network Security Tools and Network Security Concepts such as firewalls, IDS/IPS, and Security/Trust Zones.
- Network components and concepts such as: Routers, switches, load balancers, and other networking and security components from a variety of vendors. Virtual networking components such as VSG, Nexus 1000V, and vDS Networking protocols such as BGP & OSPF VLANs, VPN, Unicast vs Multicast, Management Networks, IP subnetting, and network design.
- Demonstrable experience and deep knowledge of the networking and load balancer technologies and vendors such as Cisco, F5, Riverbed, Force10, Vyatta/Brocade, A10 Networks, Arista, Infoblox, Palo Alto Networks.
- Experience with integrating heterogeneous networking and security environments.
- Understanding of modern IT and DevOps production data center and Cloud (ISP/ASP) operations.
- Familiarity with systems management concepts, processes and standards (e.g. SNMP); capacity/performance management and tuning.
- Fast learner with the ability to explain complex technical concepts to a variety of audiences.
- Strong business insight and problem-solving skills with the ability to influence internal and external partners at all levels.
- Effective working independently and in a team setti

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