At the Department of Justice and Community Safety, weￂ﾿re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. Weￂ﾿re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background. If you think you can do the job and would be a good fit for our department, weￂ﾿d love to hear from you.

The department is committed to the safety and wellbeing of children and recognises that childrenￂ﾿s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers

Weￂ﾿re proud of the important work we do across Victoria. Want to be part of it?

- Help people manage fines through fair and careful decisions.
- Apply rules and policies to review fines and payment plans.
- Support people facing hardship through a range of support schemes.
- Make a real difference to how Victoria manages fines.
- Ongoing, full time role earning $81,496 - $98,955 per year, plus super.

About us

Enforcement and Support Services (ESS)



plays a crucial role in the Department of Justice and Community Safety by managing the enforcement and administration of infringement and court fines across the state, ensuring the system runs smoothly and that all relevant policies are implemented consistently. ESS forms part of Civil and Enforcement Services (CES) which sits within the Justice Services and Regulation division.

What you will do

As a review officer, you will assess applications to review fines and payment plans.

You will use your judgement to make fair decisions under laws and policies.

You will:

- make fair and informed decisions about fine reviews and payment plans
- answer questions and give clear and accurate advice to the public and staff
- apply laws, policies and procedures to help the team manage fines
- help improve the team's processes, systems and ways of working
- keep accurate records and reports in line with department rules.

About you

You don't need formal qualifications for this role. Your practical skills and experience will help you succeed.

You should also have:

- experience applying laws, policies or work procedures
- good computer skills , including Microsoft Office and other systems
- clear communication skills and the ability to explain decisions in plain language
- sound judgement , problem-solving skills and the ability to work well with others.

To learn even more about this role, please read the position description. If you have any further questions, feel free to email Andrea Bowman at View email address on jobs.careers.vic.gov.au.

Aboriginal and/or Torres Strait Islander (Aboriginal) people are strongly encouraged to apply. Learn more about our Aboriginal workforce strategy.

📌 Review Officer (Melbourne)
🏢 Department Of Justice And Community Safety
📍 Melbourne