About the role

The Racing Australia Service Centre acts as the central administrative and customer service provider for the Australian Thoroughbred industry. It processes critical day-to-day racing data such as race nominations, acceptances, rider changes and scratchings for Thoroughbred racing across Australia.

Join a fast-paced horse racing industry environment where you will contribute to day-to-day operations while developing your skills through on-the-job training.

This opportunity is suited to a motivated and dependable person who is eager to learn and maintain high standards of work.

Key responsibilities

- Contribute to daily operations within the horse racing industry answering calls for acceptances, scratchings, rider changes and gear changes.
- Liaise with trainers, race clubs and racing authorities to process and answer their enquiries.
- Provide administrative support in our service centre.
- Communicate effectively with colleagues and industry stakeholders
- Maintain a high degree of attention to detail
- Work reliably and punctually in a fast-paced setting

What we're looking for





- An ability to learn and apply new information
- Excellent written and verbal communication skills
- Ability to work effectively in a fast-paced industry
- Self-motivation and a reliable approach to work
- Punctuality and a high degree of attention to detail
- A baseline understanding or passion for the Australian thoroughbred racing industry is advantageous (training will be provided)

Employer questions

Your application will include the following questions:

Which of the following statements best describes your right to work in Australia?

- How many years' experience do you have as a Service Centre Co-Ordinator?
- How much notice are you required to give your current employer?
- How many years of Administration Co-Ordination experience do you have?

Shifts will be 3.0-7.5 hours duration rostered between the hours of 6:30am-7:00pm Monday–Friday and Saturday/Sunday between 6:30am-1:00pm.

Please apply with a cover letter and resume.

📌 Service Centre Coordinator - Casual ongoing positions (Melbourne)
🏢 Racing Australia
📍 Melbourne