10 Nov
|
acQuire Technology Solutions
|
Perth
10 Nov
acQuire Technology Solutions
Perth
Build your commercial career with a global mining technology leader.
Are you an organised, customer-focused professional looking to develop your career within a growing global technology business?
This is an opportunity to join Acquire, a market-leading software company, and play an important role in supporting the commercial operations behind some of the world's leading mining and exploration organisations.
As part of our regional commercial team, you'll work across software, services and learning sales, helping deliver an outstanding customer experience through responsive service, accurate administration and effective coordination. You'll be involved in a broad range of commercial activities, from preparing quotations and processing sales orders to managing software licences, supporting customer accounts and coordinating training and industry events.
Reporting to the Commercial Account Manager Lead, you'll work closely with Account Managers, Business Development Managers and colleagues across our global business, gaining valuable exposure to customer relationships, sales processes and the commercial side of the mining technology industry.
This role offers an excellent opportunity for someone who enjoys working with people, has a strong eye for detail and wants to build their commercial knowledge while developing a career within an international technology organisation.
Whether you're looking to strengthen your sales administration experience or broaden your exposure to customer success and commercial operations, you'll have the opportunity to learn, contribute and grow with Acquire.
What you'll do As a Sales Administrator, you'll be an key part of the customer experience and commercial support function.
Your responsibilities will include:
Sales and Commercial Support
Prepare and submit customer quotations for software licences, first-year maintenance, services and learning opportunities using our CRM system.
Process sales orders in CRM in accordance with internal procedures and requirements.
Work with the regional commercial team to follow up outstanding quotations, accounts and unpaid invoices.
Provide transactional account management support, engaging periodically with low-growth, low-risk customer accounts.
Assist recent customers with vendor registrations and access to procurement portals.
Software Licence Management
Issue software licences and ensure accurate capture of key end-user and customer information.
Coordinate licence reassignments for customers, business partners and Acquire employees.
Customer and Account Administration
Maintain accurate customer contact and billing information within CRM.
Manage end-user login credentials for access to online resources and software downloads.
Respond promptly to website enquiries and support tickets relating to forgotten passwords, new user logins and licence reassignments.
Administer customer contracts relevant to the value stream, including uploading and maintaining documentation in CRM.
Events and Customer Learning
Help coordinate and deliver Acquire-hosted events, including customer learning events, workshops and other regional activities.
Support event logistics such as obtaining venue quotations, managing registrations and participant confirmations, arranging equipment and learning materials, coordinating website information and assisting with pre-event marketing.
Promote, sell and prepare quotations for customer learning units.
Manage customer learning records, competency certificates and renewals through the Learning Portal.
Ensure regional learning dates published on the Acquire website are accurate and up to date.
Coordinate the logistics of instructor-led training courses, including venues, catering, laptops, virtual machine provisioning in collaboration with IT, and preparation of course documentation.
Collaboration and Commercial Development
Work collaboratively with colleagues across regions and business functions, sharing knowledge and supporting common objectives.
Assist regional Account Managers and the Business Development Manager in achieving objectives across existing customer accounts and strategic opportunities.
Develop a strong understanding of Acquire's philosophy, value proposition and product offerings.
Learn and apply the organisation's defined sales techniques and commercial processes.
Take an active role in the execution of regional operational activities.
Professional Development and Continuous Improvement
Build and maintain technical and industry knowledge through available development opportunities, including learning weeks, product release cycles, technology roadmaps, training plans and the professiona
📌 Sales Administrator – Perth
🏢 acQuire Technology Solutions
📍 Perth