Johansen Insurance Brokers is seeking a motivated, enthusiastic and highly skilled Broker Assistant to join our team in our Bendigo office.
We’re looking for someone who is ready to take the next step with their career and assist senior brokers internally whilst also managing a portfolio of your own. You will be organised, customer-focused and enjoy working as part of a supportive and professional team.
About Us Johansen Insurance Brokers is an established insurance broking business with offices in Bendigo and Wangaratta. We pride ourselves on providing personalised service, building strong client relationships and delivering quality insurance solutions tailored to our clients' needs. With a friendly and supportive team, we are committed to maintaining a professional yet welcoming workplace where everyone is valued.
About the Role Depending on your qualifications and experience, your responsibilities will include:
Managing and servicing an existing portfolio of clients
Assisting with new business, renewals and policy amendments
Preparing insurance quotations, proposals and policy documentation
Liaising with clients, insurers and underwriters
Providing exceptional customer service and building strong client relationships
Maintaining accurate client records and ensuring compliance requirements are met
Providing administrative and operational support to the broking team
About You The ideal candidate will have:
Previous experience in insurance broking or a broker support role
Insurance Broking qualifications (Diploma or Tier 1 highly regarded)
Excellent communication and interpersonal skills
Strong attention to detail and organisational abilities
The ability to manage competing priorities and work effectively within a team
A positive attitude, initiative and a willingness to learn
Experience using insurance broking software, particularly Insight, would be advantageous however training will be provided
What We Offer
Full-time employment
Flexibility
Competitive remuneration (dependent on qualifications and experience)
A friendly, supportive and qualified team environment
Opportunities for ongoing professional development and career progression
A varied and rewarding role within the insurance industry