Description About the Role You will be part of the global Operations Engineering team responsible for the daily operation and configuration of MT4/MT5 and related risk systems. The team ensures platform availability, performance, and reliability across time zones, working closely with internal teams and external partners to support both infrastructure and client delivery.

This role focuses on automation, operational stability, and timely execution of system tasks. You will be involved in system monitoring, platform configuration, incident response, and infrastructure enhancements to support scalable and productive trading operations.

Key Responsibilities

Maintain and support MT4/MT5 servers and associated risk infrastructure.

Apply platform configuration changes (symbols, groups, execution rules, etc).

Monitor system performance and respond to incidents in a timely manner.

Coordinate software upgrades, plugin deployment, and server audits.

Collaborate with vendors and liquidity providers on connectivity issues.

Use automation tools to streamline routine tasks.

Maintain documentation and contribute to operational best practices

Requirements





Bachelor's Degree in Finance, Economics, Engineering or a relevant field.

1-2 years of experience in an operational support or risk operations role.

Experience with MT4/MT5 platform systems is an advantage.

Strong troubleshooting and problem-solving skills.

Experience in client support or technical roles within financial or fintech environments

Proficiency in English to facilitate effective communication across regional teams.

CFD broker experience is necessary

Willing to work flexible hours on rotating shifts

Preferred Qualifications

Experience with bridge/order routing systems (e.g. OneZero, Gold-i)

Exposure to risk analytics platforms is a plus

Familiarity with scripting or automation (Python, PowerShell)

Understanding of FIX protocol or post-trade analytics tools

Work Environment and Shift Details

Part of a global 24/5 operations team supporting market hours

Rotational shifts covering morning to overnight (may include occasional weekend rotations based on business needs)

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📌 Junior/Senior Operations Engineer (Sydney)
🏢 EBC Group
📍 Sydney