Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem.

This type of work—work that changes the world is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.

THE ROLE

Everpure is scaling its Cloud Native / Portworx (PX) service business across APJ, and we are looking for an experienced Cloud Native Customer Engineer to support delivery and ongoing operations for our growing base of Portworx customers in Australia and New Zealand.

WHY THIS ROLE

Cloud Native / Portworx is one of Everpure's fastest-growing service lines in APJ, underpinning our broader Enterprise Data Cloud and Cloud & App Modernization strategy. This role offers the opportunity to work hands-on with cutting-edge Kubernetes and cloud-native storage technology for enterprise customers across ANZ, alongside a regional bench of Delivery Architects, Solution Architects, and a growing network of Certified Delivery Partners.

What You'll Do

Design and Architecture Support

- Partner with Portworx Delivery/Solution Architects to support design and architecture workshops, gathering customer technical requirements and documenting the as-is technical workplace
- Identify key customer integration points with Kubernetes, storage, and backup solutions
- Assist in documenting design decisions, including storage/backup workflows,



high availability and disaster recovery configurations, scalability plans, and networking/security considerations
- Understand prospects' and customers' technical needs related to their Cloud Native Kubernetes deployments and translate them into actionable implementation plans

Deployment and Operations

- Design, install, configure, and maintain Kubernetes clusters and Portworx-based solutions using best practices, Kubernetes manifests, and Helm charts
- Deploy and operate Portworx solutions (Enterprise, PX-Backup, PX-DR) across customer Kubernetes environments (OpenShift, Rancher, VKS, or other orchestrators), on-prem and in the cloud
- Ensure Portworx is correctly configured against underlying storage platforms (FlashArray, FlashBlade, or other equivalent storage layers) and optimized for performance, scale, and reliability
- Lead API/microservices solution deployment and day-2 operations, including monitoring via Prometheus/Grafana/other Observability and alerting best practices
- Support CI/CD pipelines and Infrastructure-as-Code workflows (Jenkins, GitOps, Terraform, Ansible, Chef, Puppet) relevant to Portworx delivery

Customer Support and Enablement

- Act as the initial point of contact for Portworx support case (break/fix) inquiries and Request for Enhancement (RFE) requests within the account/region




- Collaborate with Portworx Support and Product Engineering teams to provide an excellent customer experience and drive timely issue resolution
- Support customers through validation and testing of changes prior to production implementation, remediating issues identified during testing
- Provide knowledge transfer and training sessions to customer teams to support ongoing Portworx operations
- Maintain clear, ongoing communication with customer stakeholders and the Everpure delivery team on project status, risks, and outcomes

Delivery and Collaboration

- Work within Everpure's Advanced Services delivery methodology, supporting Delivery/Solution Architects and Project Managers through the full engagement lifecycle
- Collaborate with Certified Delivery Partners and customer/vendor teams (e.g., system integrators, platform teams) as part of a coordinated delivery effort
- Contribute field experience back into repeatable procedures, runbooks, and templates to standardize delivery and improve quality across engagements

Experience

WHAT YOU BRING

- 10+ years of hands-on experience deploying and troubleshooting production Kubernetes environments; experience building and operating containerized solutions
- Proven experience with DevOps practices and a strong understanding of the cloud-native technology landscape
- Experience supporting enterprise customers directly, including comfort working on customer sites/production environments and communicating technical progress clearly
- Due to the requirements of possible Australian Government projects, the success candidate must hold, or be eligible to obtain, an Australian Government security clearance at the req

📌 Senior Cloud Native Kubernetes Engineer (Sydney)
🏢 Pure Storage
📍 Sydney