Job Description
Be Part of Something Bigger at Greenbank Services Club /n Join the passionate team behind Your Greenbank—a vibrant, newly renovated destination where community, culture, and entertainment come together. With 7 unique cuisines, lively current spaces, and free live entertainment, there's always something exciting happening. Come grow with us in an atmosphere that’s as dynamic as you are /n /n Greenbank Services Club has an exciting opportunity for motivated, committed and energetic staff to join our team /n /n

About the Role
… /n /n As a part of the Reception team, you will be responsible for: /n /n
- Maintaining and developing relationships with members /n
- Ensuring compliance with liquor & gaming regulations /n
- Maximising the patron satisfaction levels by driving service standards /n
- Answering phone calls and directing them to correct contact or answering enquiries /n
- Microphone announcements /n
- Answering all enquiries from members /n /n /n Your role will be to enhance customer service, achieve individual and team KPIs, meet financial targets and coach and motivate your team. /n /n A front of house, hands-on role, you will bring proven experience of floor operations including cash handling,



a decisive personality and the ability to communicate with a diverse membership demographic. An eye for detail and a clear understanding of compliance and necessary legislation is imperative. /n /n To be successful in this role you would need to possess the following: /n /n Essential skills & competencies: /n /n
- Have an extensive knowledge of club activities /n
- Knowledge of aspects of compliance with relevant legislation /n
- Proven ability to deal with a diverse demographic /n
- Ability to improve communications and form strong customer relations /n
- Effective time management and organisational skills /n
- Immaculate personal presentation and service /n /n Requirements and

Qualifications:
/n /n
- Responsible Service of Alcohol certificate /n
- Responsible Service of Gaming certificate /n
- Experience in conflict resolution and employee engagement /n
- Working rights in Australia /n /n /n If you are ready to take on a new challenge, are passionate about customer service and recognise the tremendous opportunity that this role offers, we want to hear from you /n /n Simply complete the application process by clicking the Apply Now button and we’ll be in touch. /n /n /n APPLY NOW /n /n /n No recruitment agencies please

📌 Receptionist (Hillcrest)
🏢 Greenbank Services Club
📍 Hillcrest