Customer Care Floor Lead — Frontline Coach & SLA Champion (Brisbane)

Customer Care Floor Lead — Frontline Coach & SLA Champion (Brisbane)

10 Nov
|
Cleanaway Careers
|
Brisbane

10 Nov

Cleanaway Careers

Brisbane

Cleanaway are seeking a Customer Care Floor Lead to guide CSOs in day-to-day operations, ensuring high-quality service, and achieving daily targets. You will lead meetings, coach staff, and work with operations to resolve service issues, acting as a system super-user for customer service tools.

Ideal candidates will show robust leadership, communication, and prioritisation skills, plus experience with CRM systems (e.g., Salesforce) and training rollout.

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📌 Customer Care Floor Lead — Frontline Coach & SLA Champion (Brisbane)
🏢 Cleanaway Careers
📍 Brisbane

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