# Litigation Support Officer - Family (Southport)**Legal Aid** (Organisation site) Southport## Job details| | || --- | --- || Position status | Fixed Term Temporary || Position type | Flexible full-time || Occupational group | Justice & Legal || Classification | AO3 || Workplace Location | Gold Coast || Job ad reference | QLD/ || Closing date | 09-Nov-2026 || Yearly salary | $81033 - $89904 || Fortnightly salary | $3106 - $3446 || Job duration | to 8 July 2027 with the possibility extension. || Contact person | Tameka Melville || Contact details | Access the National Relay Service |**Love being organised, helping people and keeping things running smoothly? This could be the role for you.**Legal Aid Queensland is looking for a capable and enthusiastic **Family Law Litigation Support Officer** to join our **Southport** team. If you enjoy variety in your day, take pride in being the person who keeps everything on track, and want to do work that genuinely helps people, this is a excellent opportunity to be part of a team making a real difference.This role is perfect for someone with legal administration experience who enjoys working in a busy workplace, supporting lawyers, helping clients and making sure the details are right. No two days are quite the same — one minute you might be preparing court documents, the next you could be helping organise a conference, assisting a client, or making sure a file is exactly where it needs to be.## What you'll be doingIn this role, you will:* manage the day-to-day administration of case files, including opening, closing and archiving files, filing and serving documents, data entry, searches and transcribing* help lawyers get ready for matters by preparing correspondence,



keeping detailed file notes, gathering client information, drafting affidavits and preparing court documents and subpoenas* compile briefs for counsel, including photocopying, indexing, typing instructions and pulling together relevant material* be the first point of contact for incoming calls, providing legal information, referral advice and helping clients prepare applications and legal documents* help lawyers stay organised by managing calendars, scheduling appointments and coordinating meetings with clients, interpreters, experts and other stakeholders* make practical arrangements such as room bookings, videoconferences, flights, accommodation and hire cars* ensure grants of aid are correctly allocated to files, process requests for grants or extensions of aid through elodge, pay accounts, generate cheques and prepare submissions to grants* obtain court lists, organise material, coordinate clients at court, assist counsel at conferences and attend court to take and relay instructions when required* support general administration, including spreadsheets, records management, mail, equipment and supplies* assist with front counter duties as needed.## Why you'll love itThis role is ideal for someone who:* enjoys being the person who keeps the wheels turning* likes a mix of administration,



client contact and practical problem-solving* thrives in a busy team environment* wants to do meaningful work that supports vulnerable Queenslanders* takes pride in being organised, reliable and one step ahead.## What we're looking forWe're looking for someone who:* has legal administration experience and can work independently* is confident using information technology systems, including Microsoft Office, and can quickly learn organisation-specific programmes* understands the principles of trauma-informed practice* communicates well with a wide range of people, including clients with complex needs* stays calm, positive and skilled in busy or difficult situations* provides courteous, prompt and high-quality support.## Why Legal Aid Queensland?At Legal Aid Queensland, the work you do behind the scenes has a real impact out in the community. You'll be part of a team that helps people through challenging times and supports access to justice for vulnerable and disadvantaged Queenslanders.This is a great opportunity to bring your administration skills to a role with purpose, variety and a supportive team environment.**If you're organised, people-focused and ready to be an important part of a busy family law team, we'd love to hear from you.**## Further informationWe are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.## DocumentsBefore applying for this vacancy please ensure you read the documents below.* AO3 Family LSO Southport Position Description (PDF, 198KB) Role Description LAQ\_00349 Applicant information kit FA (PDF, 3.13MB) Application Kit
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📌 Litigation Support Officer - Family (Southport) (City of Gold Coast)
🏢 Legal Aid
📍 City of Gold Coast