O'Brien® is seeking a motivated and customer‑focused Customer Experience Leader to support the Service Centre Manager and help drive exceptional face to face customer service and operations within our Berrimah Automotive Glass Service Centre.

Full Time | Monday–Friday + Occasional Saturdays (Overtime Paid)

Monthly Pay Cycle | Career Growth | Supportive Team

What You’ll Bring

- A genuine passion for delivering outstanding customer experiences
- Experience leading or managing teams in a busy workplace
- Strong communication skills with a confident, engaging approach
- Resilience and adaptability in a fast‑changing environment
- Excellent time management and organisational skills
- Strong stakeholder engagement and influencing skills




- Solid IT skills, particularly with MS Office
- Automotive industry experience (highly desirable but not essential)
- Demonstrated leadership and coaching capability

The Perks

- Ongoing learning and development opportunities
- Incentive programs and recognition
- Supportive team and leadership
- Uniform provided
- Career progression within a respected national brand

Work Requirements

- Ability to work some Saturdays when required (overtime paid)
- Full Australian work rights required

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