Facilities & Maintenance - Facilities Administrator

ABOUT THE ROLE The Facilities Administrator will be responsible for the successful administration, coordination, preparedness of systems and tasks of venue operations for day-to-day activities and events at the Sydney Cricket Ground Precinct to include the Sydney Football Stadium and Sporting Club of Sydney, to support the precinct facility operations as intended for clients, service departments, tenants and guests. The role will work closely with internal departments, service providers, contractors, tenants and other key stakeholders to coordinate facilities-related requirements, maintain accurate records and documentation, assist with the management of operational requests and ensure relevant tasks are completed in a timely and efficient manner.

ABOUT YOU To be considered for this role, applicants must be able to work collaboratively with internal and external stakeholders. Your experience must also demonstrate your enthusiasm in resolving situations, efficient administration methods, systems savvy and familiar with resource planning, along with your passion to ensure the safety of patrons, Members, and staff. To be considered for this opportunity, it is essential that the applicants have: Relevant tertiary qualification and/or industry experience and professional skills related to Administration or similar capacity in a facility or building services workplace. Technology savvy and software system confidence. Flexibility in work hours including weekends, public holidays and out of hours work, for event day presence.

WHY WORK FOR US In a role at Venues NSW, you’ll be helping bring Australia’s greatest live sports and world-class entertainment experiences to life. As custodians of over $4 billion in iconic assets from the Sydney Cricket Ground and Allianz Stadium to regional precinct hubs in Newcastle, and Wollongong we connect millions of fans through live experiences every year.



When you join our team, you get the stability and support of a leading organisation paired with the dynamic energy of the major events industry. We offer clear pathways for career progression and internal mobility across our statewide venue network, along with a collaborative, team-oriented culture that celebrates diversity and shared success. Plus, you'll enjoy fantastic benefits, including discounts across our partners, wellness program, and access to events across our venues.

Permanent Full-Time

Rotating Roster

- Monday–Friday: 7:00am – 7:00pm
- Saturday: 7:00am – 12:30pm

Coordinate Essential Services. Solve Problems. Make a Difference Every Day.

Do you enjoy organising people, solving problems and delivering exceptional customer service?

AtModus Projects , we keep commercial buildings, workplaces and facilities operating safely and efficiently across Australia. Every day, our Service Coordinators help manage everything from urgent maintenance requests to planned servicing, ensuring the right trades are in the right place at the right time.

Based in our modern Cronulla Head Office Parc Pavillion – Opposite Cronulla Train Station , you'll enjoy an easy commute with excellent public transport, plus easy access to cafés, restaurants and everything the city has to offer. It's the perfect location to build your career while working with a supportive, high-performing team.

Whether your background is in service coordination, scheduling, customer service, logistics, help desk, property or administration,



if you're organised and enjoy working in a busy environment, we'd love to hear from you.

Why You'll Love Working at Modus

We know people perform at their best when they feel supported, recognised and given opportunities to grow.

That's why we offer:

- Loyalty Leave
- Ongoing learning and career development
- Supportive leaders and collaborative team culture
- Parc Pavillion Modern office directly opposite Cronulla Train Station
- Genuine opportunities for internal career progression

What You'll Be Doing

You’ll play an important role in keeping our clients' facilities operating safely and efficiently across Australia.

Your day will include:

- Coordinating planned and reactive maintenance works.
- Scheduling trades and subcontractors across Australia.
- Managing work orders from start to completion while achieving customer KPIs.
- Responding to customer enquiries by phone and email.
- Coordinating urgent maintenance requests.
- Building strong relationships with clients, contractors and technicians.
- Maintaining accurate job records and updates.
- Delivering exceptional customer service every day.

About You

You’ll succeed in this role if you're someone who enjoys being organised, thrives in a busy environment and genuinely enjoys helping people.

You’ll bring:

- Excellent communication and customer service skills.
- A confident and professional phone manner.
- Strong organisational and time management skills.
- The ability to prioritise multiple tasks while maintaining attention to detail.
- Experience using Microsoft Office, including Outlook, Word and Excel.
- A positive attitude and willingness to learn.

Modus Projects is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where everyone can thrive.

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📌 Open Spaces & Facilities Maintenance Lead | Flexible Work (Sydney)
🏢 Wingecarribee Shire Council
📍 Sydney