Ritchie Bros Auctioneers, Inc. on the Gold Coast seeks a Senior Customer Care Specialist to support the administrative execution of customer complaints and ensure a smooth journey for IAA Buyers.
The role involves decision-making in the absence of the manager and collaboration with internal/external counsel to resolve issues. You will coordinate with internal resources, manage arbitration processes, and contribute to fair compensation practices while upholding RB Global systems and reporting
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📌 Arbitration & Customer Experience Lead (City of Gold Coast)
🏢 Ritchie Bros. Auctioneers
📍 City of Gold Coast
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