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Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.

YOUR MISSION:
Responsible for repair registration, repair cost estimate creation and final

Vistar Media is the home of out-of-home (OOH). As a global ad tech company and the world's largest digital out-of-home (DOOH) advertising marketplace, we offer technology designed to make buying and selling OOH media easier. Our goal is simple: to help the world's marketers leverage OOH's unique ability to motivate and delight.

From strategic partnerships with major media owner networks to executing impactful campaigns with renowned global brands such as Nestlé, Porsche, Target, and Levi's, our team is filled with passionate, innovative, and collaborative problem solvers, engaging and entertaining consumers like you in the real world. Find your home in out-of-home - find your people at Vistar.

Intro:

You might not realize it, but digital out-of-home is all around you, from the billboards in Shibuya Crossing to screens at transport hubs, retail stores, elevators, electric vehicle charging stations and everything in between.



Our mission is to power that global digital signage ecosystem. We've built software solutions that can run entire signage networks and an end-to-end marketplace for programmatic advertising exclusively for digital out-of-home.

Vistar Media is the home of out-of-home (OOH). As a global ad tech company and the world's largest digital out-of-home (DOOH) advertising marketplace, we offer technology designed to make buying and selling OOH media easier. Our goal is simple: to help the world's marketers leverage OOH's unique ability to motivate and delight.

From strategic partnerships with major media owner networks to executing impactful campaigns with renowned global brands such as Nestlé, Porsche, Target, and Levi's, our team is filled with passionate, innovative, and collaborative problem solvers, engaging and entertaining consumers like you in the real world. Find your home in out-of-home - find your people at Vistar.

As of January 2025, Vistar Media was acquired by T-Mobile and is now part of T-Mobile Advertising Solutions. By combining our DOOH expertise with T-Mobile’s unique customer insights and expansive omnichannel capabilities, we’re creating new opportunities to innovate at scale and make a meaningful impact on the future of out-of-home media.

Intro:

You might not realize it, but digital out-of-home is all around you, from the billboards in Shibuya Crossing to screens at transport hubs, retail stores, elevators, electric vehicle charging stations and everything in between. Our mission is to power that global digital signage ecosystem.



We've built software solutions that can run entire signage networks and an end-to-end marketplace for programmatic advertising exclusively for digital out-of-home.

About us:

Vistar Media is a rapidly growing global software and advertising technology company. In addition to our industry-leading technology, we're proud of the positive, supportive culture we've built. We're scaling our teams globally; join us!

About the role: The T-Ads Associate Customer Success Manager (Sydney) will be a key operational and customer-facing resource in Australia and New Zealand. This role combines enterprise technical support, customer success, onboarding and operational coordination. You will work closely with customers throughout their lifecycle, from implementation and go-live through adoption, ongoing operations and retention, while partnering with Vistar's Client Services, Product, Engineering and Enterprise Sales teams to ensure a positive customer experience.

What you'll do:

- Help manage the operational customer relationship for Vistar's Enterprise SaaS customers in Australia and New Zealand and act as the primary local point of contact after contract signature.
- Coordinate customer onboarding and implementation from project kickoff through go-live, including timelines, customer readiness, training and internal handoffs.
- Act as the first line of support for Enterprise platform issues, investigate and reproduce problems, and communicate explicit solutions or workarounds to customers and internal teams.
- Partner with Product and Engineering to escalate customer issues, ensuring they are accurately documented, prioritized and communicated through resolution
- Work with the APAC Enterprise team to support product adoption, gather customer feedback, identify retention risk and expansion opportunities and participate in business reviews.

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📌 Lighting Sales & Service Associate: Grow Your Career (Sydney)
🏢 Beacon Lighting
📍 Sydney