Job Type: Permanent position | Full time position

Job Description

Designation / Job title : ICT Business Analyst – Primary or Mandatory skills :- Programming: Bash/Shell Scripting, Java, Python, PHP CI / CD Tools: Jenkins, Maven, GIT/ Cloud: AWS Valuable to have skills : Agile, Scrum, Waterfall, Jira, Confluence, UAT, SIT, Production Release Management, Incident/Problem/Change Management Unix/Linux, Centos, Windows, Docker, WebLogic, Jenkins, Gitlab CI/CD, Python, Perl, Java Control-M, ServiceNow, JIRA, NetCracker, Experian, Tableau, Power BI, Splunk Detailed Job description : -

- Developed customized scripts to resolve production issues and develop technical tools to automate manual tasks resulting in reducing manual tasks in various programming languages,



including Bash Shell, PL/SQL.
- Excellent Experience in managing large-scale projects such as software version upgrades, application redesigns
- Actively involved in ITIL methodologies using tools, such as ServiceNow, JIRA
- Responsible for ensuring Service Level Targets and KPIs set by Clients are met for Incidents and

Problem Management

- Allocate responsibilities and projects to Team members, encouraging ownership and accountability while providing opportunities for development

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📌 ICT Business Analyst-261111 (Sydney)
🏢 Tech Mahindra
📍 Sydney