Sales Support / Administration Officer | Fortitude Valley, Brisbane | Full-Time, Permanent

Competitive Advantage HRM & Recruitment is hiring on behalf of our client. Our client is an established Australian retailer specialising in premium flooring and window furnishing solutions, with a strong national presence and a history dating back to 1959.

We are looking for a vibrant, customer-focused Sales Support / Administration Officer to join our client's showroom and administration team in Fortitude Valley. This is a varied, full-time permanent position combining hands‑on showroom customer engagement with vital back‑office administration.

As a Sales Support / Administration Officer you will be one of the first points of contact for customers, guiding them through the product range, understanding their needs and providing knowledgeable advice to help them make informed decisions. Alongside customer consultations, you will support the sales process from initial enquiry through to quoting and follow‑up, while ensuring day‑to‑day administration runs smoothly and the showroom is always presented to a high standard.

- Provide day‑to‑day administrative support to the showroom and admin team
- Welcome customers and guide them through the extensive range of flooring and window furnishing products
- Understand customer requirements and provide tailored product recommendations and practical design advice
- Prepare accurate customer quotes and proactively follow up after showroom visits
- Assist with order processing, customer records and general office administration
- Manage incoming phone calls, emails and customer enquiries
- Maintain a clean, organised and inviting showroom, ensuring displays and product samples are presented to a high standard

Essential:





- Previous experience in sales support, administration, showroom or retail environments
- Strong verbal and written communication skills, with a confident and approachable manner
- A genuine passion for customer service and the ability to build positive customer relationships
- Ability to multitask and prioritise competing tasks in a busy showroom environment
- Strong attention to detail and accuracy
- A proactive attitude and willingness to support the broader team

Desirable:

- Experience within the flooring, building, or interiors design industries
- Experience preparing customer quotes, processing orders or supporting a sales pipeline
- An interest in interior design, home styling and product selection

What's On Offer:

- $70,000 salary package
- Full‑time, permanent employment
- Monday to Friday working hours, 8:30 am – 5:00 pm
- Convenient Fortitude Valley showroom location
- Friendly, supportive and collaborative team workplace
- Opportunity to work with an extensive range of quality flooring and window furnishing products
- A varied role offering a balance of customer interaction, administration and sales support

Additional Information

Applications will close on 13/11/2026.

Diversity & Inclusion

Amadeus is an equal opportunity employer and committed to an accessible recruitment process. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

Be aware of recruitment scams. Amadeus Group never charges fees, requests payment, or asks for financial information during recruitment. All legitimate opportunities are communicated solely through official Amadeus channels, including our careers website.

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