Lonsec Group in Sydney seeks a Client Services Officer to support its Research & Ratings business with responsive client support, administration, and reporting for Lonsec's clients. You will provide training to subscribers and manage platform access, ensuring a smooth client experience.
Reporting to the Head of Product (iRate) & Client Services, the role involves day-to-day queries, onboarding, CRM maintenance and collaboration with Sales, Product, Data and Finance to improve service delivery
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📌 Client Success Specialist, SaaS Platform & Training (Sydney)
🏢 Lonsec Group
📍 Sydney
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