10 Nov
|
Fencemakers
|
Perth
$140,000 – $180,000 per year + performance bonus
We design, fabricate and install quality custom fencing, gates and metal products for homeowners, builders, developers, and commercial clients across Perth. Every job is made to order in our own workshop and installed by our own teams.
We are an established, owner led business with a strong local reputation, now in an exciting growth phase. We are investing in great people, better systems and modern technology, including AI, to build a business that is as well run as the products we make.
About the role
This is a rare opportunity to take the reins of an established, owner backed fabrication and installation business at a pivotal point in its growth.
As General Manager Operations, you will lead the business day to day, working closely with the Managing Director. Your focus is operational: running a busy fabrication workshop and installation function, delivering projects on time and to a high standard, and making sure our customers have a great experience from initial contact to installed job.
You will lead a multidisciplinary team of boilermakers, welders, trade assistants, installers and office staff, with managers across operations, installation and the office alongside you. The Managing Director brings deep strategy, finance and operational experience, and is committed to backing the right leader with investment in people, systems and technology.
This role suits a hands‑on manufacturing leader who is most at home on the workshop floor and on site and who wants genuine ownership of how a business runs.
What you will be doing
Operations and delivery
Lead the fabrication workshop and installation teams as one seamless flow, so jobs are delivered on time, right first time and to a high standard
Plan and schedule production and installation to meet customer commitments, matching capacity to demand
Ensure all work is built to approved designs, specifications and Australian Standards
Drive continuous improvement in productivity, quality, rework and materials management
Oversee procurement, supplier performance,
stock control and work in progress (WIP), ensuring materials are purchased cost‑effectively and available when needed, inventory records are accurate, excess stock and waste are minimised, and jobs progress promptly through to completion and invoicing.
Customers and projects
Build strong relationships with customers, builders, developers and commercial clients
Oversee larger and more complex projects from handover through to completion, keeping customers informed along the way
Resolve customer issues and warranty matters promptly and fairly to protect our reputation
People and culture
Lead, develop and hold accountable a robust team of managers, tradespeople and installers
Foster a culture of ownership, accountability and pride in the work, and attract and retain great people
Safety and risk
Lead a safety first culture and meet all workplace health and safety obligations
Manage insurance, warranty and contractual risk
Systems and reporting
Run the operation through clear KPIs and a regular operating rhythm
Keep the Managing Director informed with concise reporting and well‑reasoned recommendations, and help improve our systems and use of technology
Commercial performance
Work with the Managing Director to deliver budget, margin and cost targets, keeping a close eye on job costs, materials and labour efficiency
Support the sales team in the project management of large commercial jobs
Liaise with Sales team to proactively manage jobs won throughput to optimise production resourcing and planning
The ideal candidate
You are a practical, people focused manufacturing leader who sets clear direction and high standards, makes timely, well‑reasoned decisions and follows through.
You hold yourself and others to account, delegate well, solve problems at the root and communicate openly with your team, customers and owners.
You enjoy building a business, and you see developing systems and processes as an opportunity rather than a frustration.
Proven senior leadership experience as a General Manager, Operations Manager or Manufacturing Manager in a manufacturing or metal fabrication environment
Working knowledge of fabrication processes and a track record of leading teams of boilermakers, welders and trade assistants
Experience managing customers and delivering projects in a made to order, project based or installation environment
Strong production planning, scheduling and people management skills
Sound commercial understanding of job costing, margins and budgets
Advanced proficiency in Microsoft Excel and the wider Microsoft Office suite
A genuine interest in AI and new technology, and openness to using it to improve how the business runs
A sound understanding of workplace health and safety obligations
Highly regarded
Practical experience using AI tools such as Claude or ChatGPT
Experience with fencing, gates or other made to order building products
Experience leading or supporting a sales team
A trade background, or a tertiary qualification in engineering, business or construction management
Experience implementing job management or ERP software
What is on offer
Salary of $140,000 to $180,000 plus super, negotiable according to experience
Performance bonus linked to business results
Genuine autonomy to lead and shape the operation, backed by supportive and experienced Managing Director
A business committed to investing in its people, systems and technology
A long term opportunity to grow with the business as it expands
A permanent, full time role with an established WA business
If you are a hands on manufacturing leader ready to take ownership of a growing business and leave a lasting mark, we would like to hear from you.
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📌 General Manager Operations (Perth)
🏢 Fencemakers
📍 Perth