Global Customer Support Team Lead — Ops & Excellence (Brisbane)

Global Customer Support Team Lead — Ops & Excellence (Brisbane)

10 Nov
|
Epsilon
|
Brisbane

10 Nov

Epsilon

Brisbane

Epsilon in Brisbane seeks a Team Lead, Global Customer Support to oversee day-to-day leadership, operational performance and service delivery for the Global Customer Support function. This role ensures support services meet SLAs and deliver a consistently high-quality experience.

You will lead a globally distributed team, drive incident and change management, knowledge sharing, and continuous improvement, partnering with Platform Operations, Engineering, Product and Customer Success to enhance

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📌 Global Customer Support Team Lead — Ops & Excellence (Brisbane)
🏢 Epsilon
📍 Brisbane

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