1800 Pooman is a dynamic and growing organisation committed to delivering exceptional service to our customers across Australia. We pride ourselves on our professional approach, customer-centric values, and supportive workplace culture. Our team is dedicated to maintaining the highest standards of efficiency and excellence in all that we do.
About the role
We are seeking a highly organised and detail-oriented Administration professional to join our team at our Coffs Harbour NSW location on a full-time basis. This is a key position within our administrative function, where you will play an essential role in supporting the smooth and efficient operation of our business. You will be the backbone of our office operations, ensuring that our teams have the support they need to deliver outstanding results to our customers.
What you'll be doing
- Managing general administrative tasks including filing, data entry, and document preparation
- Providing comprehensive support to management and operational teams across the organisation
- Answering and directing phone calls, managing incoming and outgoing correspondence
- Scheduling appointments, managing calendars and coordinating meetings
- Processing invoices, purchase orders and expense reports
- Maintaining accurate records and databases, ensuring information is up-to-date and organised
- Assisting with HR-related administrative functions such as onboarding documentation and personnel file maintenance
- Ordering and managing office supplies and equipment
- Providing reception support and greeting visitors in a skilled manner
- Performing other administrative duties as required to support business operations
What we're looking for
- Proven experience in an administrative support or office management role, ideally within a service-based organisation
- Strong organisational and time management skills with the ability to prioritise multiple tasks effectively
- Excellent written and verbal communication skills with professional presentation
- Proficiency in Microsoft Office applications (Word, Excel, Outlook) and general computer literacy
- Ability to work independently whilst collaborating effectively with colleagues across all levels
- High level of accuracy and attention to detail in all work undertaken
- Professional and courteous demeanour with strong customer service orientation
- Flexibility and adaptability in a dynamic working environment
- A proactive approach to problem-solving and continuous improvement
What we offer
We are committed to creating a supportive and rewarding workplace where our employees can thrive.
We offer competitive remuneration and a range of benefits designed to support your wellbeing and professional development. Our inclusive culture values each team member, and we are committed to providing opportunities for career growth and progression. We believe in maintaining a healthy work-life balance and encourage our employees to bring their best selves to work in a positive, collaborative environment. We welcome conversations about flexible working arrangements and any support you may require.
Apply now
If you are an organised, reliable administrative professional ready to make a meaningful contribution to our team, we would like to hear from you. Please submit your resume and a cover letter outlining your relevant experience and why you are interested in this role with 1800 Pooman.