Executive Assistants provide skilled administrative and operational support to Senior Executive Service (SES) staff who lead a Zone, Branch, Division or Group within Services Australia’s organisational structure. Executive Assistants coordinate and manage senior executive schedules, correspondence, information, tasks and competing priorities, working collaboratively to support effective decision-making to achieve business and agency outcomes.

These are trusted positions that require professionalism, sound judgement, discretion, tact and diplomacy when managing sensitive or confidential information and matters. Executive Assistants are expected to be adaptable and responsive, as responsibilities may vary according to operational requirements and the working preferences of the SES they support.

The roles operate in fast-paced and time-sensitive environments and require close collaboration with SES, Executive Officers,



other Executive Assistants and internal and external stakeholders. Executive Assistants may occasionally be required to work outside normal working hours to support peak operational requirements.

Responsibilities will vary according to the classification and business context.

APS5 Executive Assistants generally provide high-quality administrative and coordination support, using sound judgement to manage priorities and resolve routine to moderately complex matters.

APS6 Executive Assistants operate with greater autonomy and under limited direction, managing more complex or sensitive matters, anticipating executive and stakeholder needs, and using sound judgement to identify risks and determine when issues should be escalated.

Executive Assistants work closely with and generally in the same location as their Senior Executive.

📌 /Executive Assistant (Canberra)
🏢 Services Australia
📍 Canberra