Change & Release Coordinator

Location: Canberra

Contract: 12-Month Contract + 2 x 12-Month Extensions

NV1 Clearance RequiredAre you an experienced Change & Release Coordinator with a passion for governance, service management, and delivering technology changes in complex enterprise environments? We are seeking a highly capable professional to join a large Federal Government technology team responsible for ensuring ICT changes and releases are delivered in a controlled, secure, and risk-managed manner. This is an exciting opportunity to play a key role in supporting critical ICT services, engaging with stakeholders across business and technical teams, and contributing to continuous improvement initiatives.

Key Responsibilities:

- Coordinate day-to-day ICT Change Management activities and governance processes.
- Review and assess change requests, ensuring appropriate risk assessments, approvals, testing, implementation plans, and rollback strategies are in place.
- Monitor and manage changes throughout their lifecycle, ensuring compliance with established policies and procedures.
- Coordinate the planning and delivery of releases across development, test, pre-production, and production environments.
- Maintain release schedules and change calendars.
- Facilitate release readiness, go/no-go assessments, and deployment activities.
- Liaise with technical and business stakeholders to manage dependencies, scheduling, risks, and service impacts.
- Support governance forums, reporting requirements, and continuous improvement initiatives.
- Assist with post-release validation and closure activities.

To be successful in this role you will demonstrate:





- Proven experience coordinating ICT Change Management, Release Management, and Deployment activities within complex enterprise environments.
- Strong understanding of IT Service Management (ITSM) processes, particularly Change and Release Management.
- Experience working within structured governance and compliance frameworks.
- Excellent stakeholder engagement, communication, and influencing skills.
- Strong attention to detail with the ability to manage competing priorities and deadlines.
- A proactive mindset focused on service improvement and operational excellence.
- Experience using enterprise service management tools such as ServiceNow, BMC Remedy, Jira Service Management, or similar platforms.

Essential Requirements

- ITIL 4 Foundation Certification (mandatory)
- Demonstrated experience in Change, Release & Deployment Management
- Solid written and verbal communication skills
- Proven stakeholder management and coordination experience
- Ability to identify risks, manage dependencies, and ensure governance compliance

Highly Desirable

- ITIL 4 Specialist: Create, Deliver and Support
- ITIL 4 Specialist: High-Velocity IT (HVIT)
- ITIL 4 Practitioner: Release Management
- DevOps Foundation Certification
- ICT-related tertiary qualifications
- Federal Government experience

Due to the nature of this role, only candidates with an active NV1 clearance and the ability to work onsite in Canberra will be considered. Apply now to secure your place in this long-term Federal Government contract opportunity. Ignite is Australia's preferred partner in recruitment and technology solutions across private and public sectors.

📌 Change and Release Co-ordinator (Canberra)
🏢 Ignite
📍 Canberra