Customer Service Officer – Synergie Australia – Darwin

Synergie Australia is currently seeking a motivated and customer-focused Customer Service Officer to join one of our clients, an established building supplies business based in Darwin.

Responsibilities:

- Respond to customer enquiries via phone, email and face-to-face.
- Process customer orders, quotes and sales transactions accurately.
- Assist customers with product information, pricing and availability.
- Coordinate orders, deliveries and collections with the warehouse team.
- Maintain accurate customer records and order documentation.
- Build and maintain positive relationships with customers and suppliers.
- Assist with general administration and day-to-day branch operations.
- Resolve customer enquiries and issues in a professional and timely manner.

What we’re looking for:

- Previous experience in customer service, sales support or administration.
- Strong communication and organisational skills.




- Good computer skills and attention to detail.
- Ability to multitask and prioritise tasks in a busy environment.
- A friendly, professional and customer-focused approach.
- Ability to work independently and as part of a team.
- Experience in building supplies, hardware or construction materials would be highly regarded but is not essential.

Benefits:

- Ongoing employment opportunity.
- Supportive and friendly team setting.
- Opportunity to develop your product knowledge and industry experience.
- Varied role combining customer service, sales support and administration.
- Opportunity to work with an established Darwin business.

Location: Darwin, Australia.

We champion equal opportunities for all employees and welcome applications from all backgrounds.

To be eligible for this role, you must have full working rights in Australia.

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