Claims Analyst – Trade Credit Insurance

Specialist Trade Credit Insurer | Backed by a Leading Global Insurer | Sydney (preferred) or Melbourne | Hybrid

Build a career in one of insurance’s most specialised fields.

Trade credit insurance protects Australian businesses from bad debts. When a customer collapses, an invoice turns into a loss. When that happens, businesses need someone who understands the policy, reads the numbers closely and gets them a fair result quickly.

Our client is looking for a Claims Analyst to join their in-house claims team. This is a great opportunity for someone early in their career who has a head for numbers and wants to build real expertise in a niche, well-paid specialty. You’ll learn directly from some of the most experienced people in the industry.

About our client

Our client is a specialist trade credit insurer in the Australian market. They’ve built their name on two things: policies tailored to each client, and claims handled by their own people rather than an outside provider.

They’re part of a leading global insurance group with operations around the world and a long history of excellence, reliability and innovation. They still work like a nimble specialist agency, but they have the strength of a world-class insurer behind them.

What you’ll be doing

You’ll work closely with the Senior Claims Assessor, who will mentor you, and report to the Claims Manager. As your knowledge grows, you’ll take on more responsibility and manage claims from lodgement to resolution within your delegated authority:

- Assess coverage. Learn to interpret policy wordings and endorsements to decide what’s covered.
- Follow the evidence. Analyse credit documentation, check that claims are valid and find out what really caused the loss.
- Work the recovery. Liaise with insolvency practitioners, and review collection and legal recovery work to reduce losses.
- Be the trusted voice. Keep brokers, clients and stakeholders informed with clear, timely updates.




- Learn the bigger picture. Work with underwriters on risk appetite and on patterns you see across claims.
- Make recommendations. Prepare well-reasoned settlement recommendations and keep audit-ready records.
- Protect the business. Spot and escalate potential fraud, and help improve reporting and ways of working.

What you’ll bring
- Experience in insurance claims, credit control, collections, insolvency, accounts receivable or a similar analytical role
- Trade credit insurance experience is an ideal bonus, not a must.
- Strong Excel skills , and confidence with Microsoft Office and business systems
- A working knowledge of basic accounting principles. You’re comfortable reading financials and following the money.
- A curious, detail-oriented mindset, good judgement, and transparent written and verbal communication
- A genuine interest in learning and building a long-term career in specialist insurance

What’s on offer
- ? A$100k–A$110k base plus super and an annual bonus
- ? Hands-on mentoring from senior claims specialists, plus tailored learning and development to grow your career
- ? Real flexibility: hybrid role based in Sydney or Melbourne, with 2 days a week from home, and you choose your schedule
- ? An extra wellbeing day to use however you like, plus free onsite flu vaccinations
- ? A paid volunteer day with a charity of your choice
- ? Novated leasing for your car, phone, laptop and more
- ? A flat structure with minimal hierarchy and genuine access to Executive Leaders
- ?️ Significant discounts with major multinational companies and large national retailers
- ? An active social committee and a friendly, down-to-earth, high-performing culture that celebrates its people

Interested? If you’re looking for the next step in your career and want to build specialist expertise backed by a global insurer, we’d love to hear from you. The role is ideally based in Sydney , but our client is open to strong candidates in Melbourne .

Apply now or get in touch for a confidential conversation about the opportunity.

📌 Claims Officer (Sydney)
🏢 Clarian Consulting
📍 Sydney