POSITION DETAILS

Position Title

Cleaner

Business Unit

FM Operations

Team

City Cleaning Services

Position Reports To

Cleaning Manager

Location

Various

Classification/Grade

As per EBA and Employment Contract

Employment Type

Part-Time

Relationships

Internal:

§ City Co-Workers

§ Cleaning Lending Hand

§ Regional Cleaning Supervisor

§ National Cleaning Operations Manager

External:

§ External Manager and Operations Manager

§ External Team Members

§ Contractors

Special Requirements Driver’s Licence – Preferred

POSITION SUMMARY The Cleaning Team Member is responsible for cleaning all areas of a sight to the standards detailed in the “How to Guides” (HTG’s) and “Skills Guides” (SG’s). This work is to be completed within designated timeframes and delivered to a high standard of customer service as detailed in the training provided to the Team Member.

They are also responsible for:

§ Cleaning and maintaining any area as directed, using approved systems and techniques, as set out in the HTG’s and SG’s.

§ Maintaining food safety and hygiene standards across all areas.

§ Ensuring Occupational Health and Safety (OH&S;) policies and procedures are followed.

§ Correctly using chemicals, equipment and machinery in adherence with specifications.

§ Immediate response to cleaning tasks that affect operations

KEY SELECTION CRITERIA

Qualifications

Certificate in Cleaning/Asset Maintenance (1, 2 or 3) – Highly regarded or willing to obtain these certificates

Experience/Expertise

§ Use scrubbing equipment in industrial setting

§ Used Color coded equipment in industrial /retail environment

PHYSICAL DIMENSIONS

§ Intermittent and regular bending, lifting, kneeling, crouching in restricted and confined spaces, on various surfaces (i.e. concrete, etc.)

§ Undertake manual work including moving or lifting items, twisting or high repetitive tasks

§ Work above shoulder height which could include operating tools above shoulder heights

§ Work outdoors in heat, cold, wet and be able to manoeuvre equipment





§ Stand and work on feet for considerable periods of time during the day

§ Operate various pieces of equipment (e.g. drill, impact tools, etc) which includes rotating hand and arm movements, awkward positions and movements

§ Working at heights with appropriate lifting equipment

§ Ability to wear personal protective equipment (including facemask) as required by City’s health & safety policies & procedures or Government directives

KEY RESULT AREAS (KRAs) AND KEY RESPONSIBILITIES

Key Result Areas

Key Responsibilities

% Weight

Completion of scheduled tasks within set timeframes

- Carry out assigned cleaning work on or around the premises as per the work schedule to a high standard, following the SG’s and HTG’s.
- Bring premises into, or maintain premises in, a clean condition
- Advise Cleaning Supervisor when chemicals are low or any accidental damage to chemical equipment or cleaning hardware (mops, buckets, tools.
- Respond to calls for cleaning assistance in a timely manner.

Food Safety & Hygiene

- Clean food preparation areas ensuring food safety and hygiene standards are met in line with Food Safety standards described in the SG’s and HTG’s.
- Clean all meal areas, bathrooms, toilets, and amenities areas to standard described in the SG’s and HTG’s.

Equipment Management

- Operate all cleaning equipment and LLOP/Loaders as per the Coles Traffic Management Plan for the site.
- Clean and maintain all equipment in accordance to the SG’s and HTG’s.

OH&S;

- Adhere to all City Health and Safety (Think Safe) policies and procedures at all times.
- Attend daily Toolbox talks conducted by Cleaning Leading Hand





VALUES & BEHAVIOURS

ThinkSafe

We always put health and safety first.

One Team

We support, value and respect each other.

Working in Partnership

We listen to our partners and exceed their expectations daily.

Lead the Way

We continually seek to drive innovative solutions.

Can Do

We own it, commit to it and deliver it with pride.

CORE COMPETENCIES

Core competencies as defined within relevant EBA, Technical Competency Framework and City’s Professional Competency Framework.

HSEQ / CITY MANAGEMENT SYSTEM REQUIREMENTS

§ Ensure compliance with all relevant City Management System (CMS) policies & process requirements

§ Behave in a responsible manner, that ensures actions do not adversely affect the health and safety of yourself, colleagues, contractors, partner representatives or members of the public

§ Report detected process nonconformities or opportunities for improvement to management for review and action.

§ Immediately report any incident or potential hazard to their manager (and partner representative when on partner premises)

§ Correctly utilise facilities, equipment and systems provided by City or partners to control HSEQ risks.

§ Comply with all HSEQ directives and instructions

§ Participate in HSEQ training and initiatives implemented by City or partners

§ Co-operate with respect to any action taken by City to comply with requirements imposed by partners and relevant compliance obligations (e.g. legislation)

TEAM MEMBER ACKNOWLEDGEMENT I hereby accept the position as outlined in the above points and agree to follow City’s Policies and Procedures. I understand the above Position Description is designed to provide a guide to the responsibilities and activities to be undertaken in this position. This is not intended to be an exhaustive list and is not exclusive of additional responsibilities as elements may vary from time to time.

Team Member name

Signature

Date

Note: Team member acknowledgement may be captured electronically

📌 Cleaner Part Time - Tallai
🏢 City FM Australia
📍 Tallai