Franz Building Supplies is a proudly WA-owned family business specialising in building products and timber joinery, based in Bibra Lake. For more than 25 years, we've built our reputation on relationships, reliability and practical solutions.
We believe great service is more than processing an order. It's about understanding our clients, making things easy and doing what we say we'll do, so we're looking for someone who enjoys working with people, finding solutions and building lasting relationships.
Experience in building supplies, construction or the trades is highly regarded, but we recognise that great people come from different backgrounds.
This isn't your traditional customer service role. You'll become a trusted point of contact, helping clients find the right products, coordinate materials and keep their projects moving.
Responsibilities
As part of our Client Services team, you'll be:
- Helping builders and trades find the right products and solutions.
- Building strong relationships with clients and suppliers.
- Managing enquiries, quotes and orders in person, by phone and email.
- Coordinating materials and deliveries to keep projects moving.
- Solving problems, following through and making life easier for our clients.
- Working with a supportive team that shares knowledge and takes pride in great service.
No two days are quite the same, and there's always something new to learn.
Qualifications
Experience or practical knowledge in building supplies, construction, carpentry, hardware, trade sales or a related industry would be a real advantage.
Just as importantly, you'll:
- Enjoy working with people and building relationships.
- Bring a positive attitude, curiosity and willingness to learn.
- Be organised and able to juggle competing priorities.
- Enjoy solving problems and finding practical solutions.
- Have positive attention to detail and confidence working with numbers.
- Communicate well, work collaboratively and bring a bit of humour to the workplace.
You don't need to know every product we sell. We're looking for the right attitude, an interest in building and a willingness to keep learning.
📌 Clien Services (Fremantle)
🏢 Franz Building Supplies
📍 Fremantle
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