The Company...

Our client is a well-established Australian organisation recognised for its premium products, exceptional customer service and strong reputation within a specialised industry. With an extensive customer base across Australia, the business continues to build on its success through a commitment to quality, reliability and operational excellence.

Offering a supportive and collaborative working environment, this organisation provides employees with the opportunity to develop their skills, gain exposure to a unique industry and build a long-term career.

An opportunity is now available for a Client Services Executive to join their Melbourne CBD team, supporting customer relationships, inventory coordination and day-to-day business operations.

The Role...

This is a diverse, hands-on position suited to someone who enjoys combining customer service with administration, inventory management and stock coordination.

Working closely with customers and internal teams, you will be responsible for ensuring customer orders are managed efficiently, stock records are accurate and operational processes run smoothly.

You will be responsible for the following duties:

- Managing customer enquiries and providing professional support via phone and email
- Processing customer orders, quotations and associated documentation
- Coordinating inventory movements and maintaining accurate stock records
- Monitoring stock availability and assisting with inventory reconciliation
- Supporting stock control processes, including tracking incoming and outgoing products
- Coordinating dispatches, deliveries and order fulfilment




- Liaising with internal departments to resolve stock discrepancies and customer enquiries
- Maintaining accurate customer information, product records and CRM data
- Providing administrative and operational support to ensure efficient daily operations

About You... We are seeking a highly organised and detail-oriented professional who enjoys working with both customers and operational processes. You will be comfortable managing stock-related administration, coordinating orders and ensuring information is recorded accurately.

To be successful, you will have:

- Previous experience in customer service, inventory administration, stock control, order processing or sales support
- Experience working with stock management or inventory systems would be highly regarded
- Strong attention to detail, particularly when managing stock records, orders and product information
- Excellent organisational skills with the ability to manage competing priorities
- Confident communication skills and a professional approach to customer service
- Experience using CRM systems, Microsoft Office and other business applications
- A proactive attitude and willingness to learn new products, systems and processes

To Apply... If you enjoy a role that combines customer interaction with inventory coordination, stock management and administration, this is an excellent chance to join a respected Australian organisation offering stability and long-term career development.

Apply via the link or contact Jenny on [02 9002 5000](tel:02 9002 5000) for a confidential discussion.

📌 Client Services Executive | Melbourne CBD
🏢 SB Recruitment
📍 Melbourne