About the Company

Altruistic Care Services Pty Ltd is a registered NDIS provider based in Cranbourne West, VIC, dedicated to delivering person-centred support that empowers individuals with disabilities, mental health diagnoses, and complex care needs to build capacity and independence. Their registered services include Support Coordination, Social and Community Support, Personal Care, Respite Accommodation, Community Nursing Care, Plan Management, Travel and Transport, Aged Home Care, and domestic assistance, working closely with participants, families, and support networks using a trauma-informed lens to promote choice, inclusion, and quality care.

Role Overview The Community Worker conducts holistic client intake assessments, designs person-centered recovery plans, and coordinates vital welfare, housing, and mental health support services for individuals and families facing complex challenges. The role facilitates access to community resources, liaises with external healthcare and government stakeholders, monitors ongoing case management progress, and ensures service delivery strictly complies with statutory community service standards and organizational governance. This position aligns with ANZSCO 411711 – Community Worker.

Duties and Responsibilities

· Evaluating client circumstances and conducting comprehensive interviews to identify personal, social, emotional, and practical needs, while developing and implementing tailored support, care, and training strategies.

· Connecting clients and their families with essential housing, employment, health, education, and welfare facilities to promote social inclusion, stability, and improved quality of life outcomes.

· Working collaboratively and building active linkages with medical professionals, support coordinators, welfare agencies, government bodies,



and community organizations to ensure continuity of care and raise awareness of available resources.

· Assisting people with disabilities, vulnerable individuals, and families within adult service units, group housing, and community care settings to build daily living capabilities, strengthen independence, and solve practical social or financial problems.

· Supporting the delivery of community-based initiatives by tracking client wellbeing, evaluating progress against care goals, identifying evolving support requirements, and contributing to ongoing service improvement and advocacy.

· Preparing detailed client records, progress updates, incident reports, funding submissions, and agency documentation to ensure strict compliance with organizational procedures and statutory funding obligations.

Skills and Experience The successful applicant will possess:

· AQF Diploma, associate degree, or higher qualification in Community Services, Social Work, or a closely related discipline (or equivalent to relevant professional industry experience).

· Demonstrated relevant experience delivering care, casework, or support services within a community-based setting.

· Advanced interpersonal and verbal/written communication capabilities to engage effectively with diverse clients, families, and multidisciplinary stakeholders.

· Solid clinical and practical competence in conducting intake needs assessments, designing person-centered intervention plans, and coordinating tailored support strategies.

· Comprehensive working knowledge of Australian community service delivery frameworks, welfare systems, and referral pathways.

· Proven capability to operate autonomously with sound initiative while maintaining collaborative, cohesive workflows within a broader care team.

· Deep commitment to professional ethics, client confidentiality, privacy compliance, and statutory standards of practice.

Pay: $79,000.00 – $89,000.00 per year

Work Location: In person

📌 Community Worker (Cranbourne West)
🏢 Altruistic Care Services
📍 Cranbourne West