As a Remote Travel Consultant, you’ll play a mission‑critical role in supporting our clients from their very first trip idea all the way to their safe return home. You’ll be the steady, knowledgeable guide who keeps their travel experience seamless, stress‑free, and genuinely memorable. From handling bookings to troubleshooting challenges, you’ll bring professionalism, care, and that classic service mindset that never goes out of style.

Sawmill D&C; LLC prides itself on delivering personalized, high‑quality support to travelers nationwide. We’ve built our reputation on trust, consistency, and heart—and we’re excited to welcome someone who shares those values.

At HJB Travels Agency USA, based in Massachusetts, we pride ourselves on delivering personalized, high‑quality service to travelers across the country.

Job Details

Job Title: Remote Travel Reservations Specialist

Location: Remote

Type: part time, full time

Join our team as a Remote Travel Reservations Specialist and unlock the door to a world of endless possibilities! This unique prospect offers flexibility to work on your own terms.

Key Responsibilities

- Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
- Support travelers with booking updates, modifications, cancellations, and special requests.
- Provide accurate, up‑to‑date insights on destinations, travel documents, and agency procedures.
- Follow up to confirm trip details and gather feedback post‑travel.
- Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.
- Remote flexibility – work from anywhere,



with hours that fit your lifestyle.
- Exclusive travel perks and access to industry‑only discounts.
- Professional development – ongoing training, mentorship, and team support.
- Be part of a passionate community focused on building dreams and memories through travel.
- Maintain meticulous records in line with government regulations and company policies.
- Organize and manage files effectively.

Benefits

- Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.
- Exclusive travel perks and access to industry‑only discounts.
- Professional development through ongoing training, mentorship, and team support.
- Community culture where passion for travel, connection, and meaningful memories drives everything we do.
- Multiple Training Opportunities: We believe in nurturing our team’s potential with extensive training support.
- Exclusive Software Access: Our state‑of‑the‑art booking engine outperforms top sites like Hotels.com, Expedia, and Booking.com, saving your clients hundreds of dollars per night.
- Flexible Hours: Create your own schedule and work whenever it suits you.
- Free Travel Opportunities: Earn free trips for both business and pleasure as you grow your business.
- Unlimited earning potential,



your effort determines your income.
- IATA cards available for qualified agents.
- Free ongoing vendor and company trainings.

What We’re Looking For

- Strong written and verbal communication skills.
- Experience in customer service—ideally in travel, tourism, or hospitality.
- High attention to detail with strong organizational and follow-through habits.
- Tech‑savvy and quick to adapt to new systems and booking tools.
- A genuine love for travel and helping others design unforgettable journeys.
- Excellent communication skills—both written and verbal.
- Background in customer service, ideally within travel, tourism, or hospitality.
- Proactive mindset and strong organizational habits.
- Tech‑savvy and able to learn new systems and booking tools quickly.
- Passion for travel and helping others create memorable experiences.
- Must be 18+ with reliable internet, a smartphone or computer, and a dedicated workspace.
- Credentials, E & O Insurance (Required by law), Licensing, and Certifications.
- Receive discounts and travel perks.
- Participate in FAM Trips available only to licensed agents.
- Free ongoing vendor and company trainings.
- Options to specialize in specific destinations and/or niches within the travel industry.

Eligibility & Requirements

Must be 18 years of age and be authorized to work in the US.

Note: Candidates must have work authorization and reside in LATAM, USA, UK or Australia. Unfortunately, we are not currently authorized to accept applicants from India, Africa or Canada.

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📌 Remote Travel Agent & Advisor — Flexible & Growth‐Oriented (Victoria)
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