At Ignite Travel Group, our goal is to ignite a passion to experience the world through curated holiday packages. Our brands, My Holiday and My Cruises, are destination and cruise holiday experts, hand-selecting the best inclusions and value for both our customers and partners alike.

Awarded

Australia’s #1 Cruise Agency of the Year at Australia’s Cruise Industry Awards in 2023, plus Marketing Campaign of the Year and Online Agency of the Year in 2022 at the National Travel Industry Awards, there has never been a better time to join the My Holiday and My Cruises team and Australia’s fastest growing and leading innovative travel company! Come Be part of our award winning team as our next Digital Performance Lead!

Why Join Ignite?

As a Digital Performance Lead, you'll be part of an award-winning team that combines a passion for travel with a high-performance culture. At Ignite, we're committed to helping our people build meaningful careers, develop specialist expertise and create exceptional experiences for customers. Part of Ignite Travel Group and Flight Centre Travel Group, both certified as Great Place to Work® (ANZ 2026), we offer the support, development opportunities and culture to help you succeed.

Join us in our modern beachfront office in Broadbeach on the Gold Coast and build your career with Australasia's leading cruise agency.

About us

At Ignite, we're passionate about helping Australians discover incredible destinations through unforgettable travel experiences. We're committed to creating exceptional customer experiences while helping our people build rewarding careers. We're part of Ignite Travel Group, owned by Flight Centre Travel Group.

A day in the life:

- Working across digital strategy, execution and performance of all digital channels for Ignite Travels suite of brands, with a key focus on achieving enquiry targets and optimising digital ROI




- Reporting into the Digital Performance Manager and working with a team of digital co-ordinators and assistants to deliver marketing activity across our suite of brands

Campaigns

- End-to-end ownership of campaign planning & execution, and reporting, ensuring all items are live and in a timely and efficient manner
- Continuous optimisation of campaign activity and spend to ensure the best result possible for our partners

Reporting & Optimisation

- Use of GA4/Google trends etc to provide insight into daily and weekly digital performance
- Leverage insights, past performance to suggest new ideas and strategies to drive more enquiry – ownership of these items from end to end

Budget Management/Optimisation

- Maintain and monitor pacing documents in collaboration with business analyst to ensure we are tracking and monitoring spend efficiently
- Active optimisation of budget across campaigns/channels to drive better ROI for the business

Test & Learn

- Planning end execution of quarterly test and learn plan to strive for continuous improvement across digital channels
- Collboration, and development of digital marketing coordinators to run test and foster a test and learn mindset

AI & Automation

- Embed AI tools and automation into day-to-day workflows to work more efficiently, scale campaign management, and surface insights faster for our partners
- Leverage platform AI features and automated bidding to continuously optimise performance, freeing up time to focus on higher-value strategy and analysis
- Build and maintain automation to reduce manual, repetitive work such as reporting and data consolidation, ensuring accuracy and consistency




- Apply generative AI responsibly across ideation, copy, and testing, maintaining human oversight and brand safety at all times

Who you are:

- Must have a proven track record in managing performance channels
- Comfortable with reading and reporting on large volumes of data
- Confident in Google Ads, Meta Ads, EDMs and GA4
- Tertiary qualifications in marketing and/or communications will be highly regarded
- Minimum 5 years managing both Facebook and Google campaigns
- Hands-on experience with analytics and optimisation, strong commercial acumen, strategic thinking with high level written and verbal communication

What’s in it for you

- Competitive base salary plus super
- Structured onboarding program
- Clear career progression pathway
- Ongoing development opportunities
- Career development and leadership opportunities
- Exclusive travel, holiday and cruise deals
- Health and wellbeing programs, including corporate health insurance discounts
- Financial advisory services and employee share plan opportunities
- Reward and recognition programs
- Career progression opportunities across Ignite Travel Group
- Industry events and familiarisation opportunities
- Volunteer leave, charity fundraisers and community initiatives
- Weekly happy hour, team events and social activities
- Regular celebrations on our beachfront balcony
- VIP tickets to special events

If you love travel and helping customers create unforgettable holiday experiences, we'd love to hear from you. Apply now. Applications for support roles are submitted via the Flight Centre Travel Group careers website and are managed directly by the Ignite Travel Group Talent Acquisition team. We kindly ask recruitment agencies not to submit unsolicited resumes. Flight Centre Travel Group is not responsible for any fees related to unsolicited applications.

We're an Equal Prospect Employer and welcome applications from people of all backgrounds.

#IGNT

📌 Digital Performance Lead - Broadbeach, QLD (Queensland)
🏢 Flight Centre
📍 Queensland