Job Description
/n Summary: /n The Business Development Associate plays a crucial role in driving growth and expanding our client base within the IT sector. Based in Brisbane, Queensland, this permanent full-time position involves identifying new business opportunities, nurturing client relationships, and collaborating with cross-functional teams to enhance our service offerings. The ideal candidate will contribute to the overall success of the organisation by leveraging their skills in market analysis and client engagement. /n /n

Responsibilities:
/n /n /n
- Build and maintain relationships with prospective and existing clients. /n
- Identify new business opportunities through market research, networking, and lead generation activities. /n
- Qualify leads and respond to inbound enquiries, converting interest into sales opportunities. /n
- Support the sales process by preparing proposals, presentations, quotations, and contracts. /n
- Conduct outreach via phone, email, and virtual meetings to engage prospects and customers /n
- Manage and update customer information and interactions in the CRM system. /n
- Develop and maintain strong customer relationships, ensuring high levels of satisfaction. /n
- Identify upsell and cross-sell opportunities within existing accounts. /n
- Work closely with Sales, Marketing, Product, and Consulting teams to deliver tailored customer solutions. /n
- Provide customers with relevant industry insights and recommendations. /n
- Monitor market trends, competitor activity, and customer needs to identify growth opportunities. /n
- Attend industry events, webinars, and conferences to promote the business and build networks. /n




- Track, analyse, and report on sales performance and key metrics. /n
- Support marketing campaigns, events, and other business development initiatives. /n
- Assist management and senior staff throughout the consulting and project delivery lifecycle to ensure successful client outcomes. /n /n Pre-requisites: /n /n /n
- Proven experience in inside sales, telesales, or customer service, ideally within the technology, supply chain, or skilled services sectors. /n /n /n
- Strong verbal and written communication skills, with the ability to build rapport and trust with diverse stakeholders. /n
- Proficiency in using CRM platforms (e.g., Salesforce) and the Microsoft Office Suite for data management and reporting. /n
- Highly self-motivated and goal-oriented, with a proven ability to work both independently and collaboratively within a team. /n
- Knowledge or experience in supply chain management, logistics, or business spend management is highly advantageous. /n
- Analytical mindset with the ability to interpret market data and make data-driven decisions. /n
- Knowledge in and experience with our partners IT systems. /n /n

Qualifications:
/n /n
- Bachelor’s degree in Business, Marketing, or a related field. /n
- Minimum of 3 years of experience in business development or sales, preferably in the IT industry. /n
- Strong communication and interpersonal skills. /n
- Proficient in Microsoft Office Suite and CRM software. /n
- Ability to work independently and as part of a team. /n
- Excellent analytical and problem-solving skills. /n
- A proactive approach to identifying and addressing client needs. /n /n

📌 Business Development Associate (Brisbane)
🏢 FourPL Pty
📍 Brisbane