Job Description
/n Job Title: Virtual Assistant-Operations/n /n /n /n

Location:
Remote/n /n /n /n Employment Type: Part-time (approx. 20 hours/week), with potential to scale/n /n /n /n Work Hours: 10AM-2PM (New South Wales Time)/n /n /n /n Reports to: CEO/n /n /n /n /n /n /n

About the Role
/n /n /n /n /n /n /n We are currently hiring for one our client based in Australia, we’re looking for a highly organised, systems-driven Operations VA to work directly with the CEO of the company and coordinate the operational engine of their accounting practice./n /n /n /n /n /n /n This role sits firmly within the accounting domain. You must understand Australian bookkeeping and management accounting fundamentals. However, this is not a standalone client accountant role./n /n /n /n /n /n /n Your focus will be:/n /n /n /n /n /n /n
- Operational execution /n
- Workflow coordination /n
- System management /n
- Capacity oversight /n /n /n /n /n /n This is an independent contributor role for someone who thrives in structured environments, respects systems, and knows how to improve efficiency without disrupting operational stability./n /n /n /n /n /n /n /n /n /n

Key Responsibilities
/n /n /n /n /n /n /n
- Coordinate daily work across bookkeeping, payroll, reconciliations, and reporting. /n
- Organise, assign, track, and monitor tasks through ClickUp. /n
- Monitor team capacity and ensure work is delivered according to client agreements and deadlines. /n
- Identify workflow bottlenecks and help resolve them proactively. /n
- Maintain organised documentation and filing systems within Google Workspace. /n
- Ensure existing SOPs and processes for Australian bookkeeping and management accounting are consistently followed. /n
- Maintain and improve ClickUp dashboards, workflows, templates, and task visibility. /n
- Support workflow automation and encourage consistent use of systems across the team. /n




- Assist the CEO with operational planning, prioritisation, summaries, and internal initiatives. /n
- Track action items and ensure tasks are followed through and completed. /n
- Conduct preliminary quality checks on reconciliations, coding, and workpapers. /n
- Monitor scope adherence and flag any out-of-scope work. /n
- Assist with tracking aged receivables and other internal operational matters. /n
- Step in and support hands-on when needed to keep key deadlines on track. /n
- Manage licences, subscriptions, and system access. /n
- Support the onboarding of new team members into company tools and workflows. /n
- Maintain confidentiality and ensure the protection of client information and intellectual property /n /n /n /n /n /n /n /n /n Must-Have Requirements /n /n /n /n /n /n
- Experience in an accounting, bookkeeping or management accounting environment /n
- Background in operations, practice management, admin VA or executive support within an accounting firm /n
- Strong understanding of Australian bookkeeping fundamentals (GST, BAS, payroll, super, month-end) /n
- Hands-on experience with ClickUp (dashboards, workflows, templates) /n
- High proficiency in Google Workspace /n
- Experience with Xero, QuickBooks Online and/or MYOB /n
- Strong organisational and time management skills /n
- Systems-oriented mindset with respect for existing frameworks /n
- Ability to operate independently without close supervision /n
- Openness to leveraging automation and AI tools where beneficial /n /n /n /n /n /n Who This Role Suits /n /n /n /n /n /n This role is ideal for someone within the accounting industry who enjoys operations, structure and execution more than purely technical accounting work, and wants to work closely with a CEO in a growing accounting practice./n /n /n /n /n /n /n If you enjoy building clarity, protecting systems, and ensuring operational discipline inside an accounting environment, this will feel like home./n /n /n

📌 Virtual Assistant-Operations (Brisbane)
🏢 Remote Office
📍 Brisbane