Job Description
/n Join Our Team at Berry Lane Hair ✨ /n Receptionist /n January 2026 /n /n Are you the warm, organised, bubbly person we’ve been searching for? /n /n Berry Lane Hair is looking for an exceptional Receptionist who will be the very first smile our clients see when they walk through our doors. This isn’t just a reception role – you’ll be the heartbeat of our salon, creating memorable experiences and capturing the magic that happens here every day. /n /n

About the Role
/n As our Receptionist, you’ll be responsible for: /n /n Client Experience /n – Greeting our wonderful clients with genuine warmth and enthusiasm /n – Managing their journey from arrival through to departure /n – Anticipating needs and going above and beyond to exceed expectations /n – Creating that special Berry Lane welcome that keeps clients coming back /n /n Content Creation /n – Capturing the energy and artistry of our salon through photos and video /n – Documenting transformations, team moments, and the Berry Lane vibe /n – Helping our marketing team bring our salon to life across social media and marketing /n /n Day-to-Day Operations /n – Managing bookings and salon flow with ease /n – Keeping the salon immaculate and inviting /n – Handling enquiries with professionalism and care /n – Using your initiative to solve problems before they arise /n /n /n Who You Are /n You’re someone who:



/n /n – Radiates positive energy and brings joy to every interaction /n – Is naturally organised and punctual – you thrive on structure /n – Has exceptional customer service skills and genuinely loves people /n – Takes initiative without being asked – you see what needs doing and do it /n – Is reliable and professional while keeping things warm and personable /n – Has an eye for content and understands visual storytelling /n – Is adaptable and calm under pressure /n – Goes above and beyond as standard, not as extra /n /n What We’re Looking For /n – Proven customer service experience /n – Solid organisational and time management skills /n – Comfortable with technology and social media platforms /n – Basic photography/video skills (or eagerness to learn) /n – Excellent communication skills /n – Professional presentation /n – Genuine enthusiasm for the beauty and hair industry /n /n Bonus Points: /n – Experience in a salon or beauty environment /n – Content creation or social media experience /n – Coffee-making skills (because our looooooove coffee) /n /n /n Why Berry Lane? /n Join a team that values creativity, excellence, and genuine care for our clients. You’ll be part of a vibrant salon where every day brings new opportunities to make someone’s day better and capture beautiful moments. /n /n Ready to Join the Berry Lane Team? /n If you’re the organised, creative, people-loving professional we’re looking for, we’d love to hear from you /n /n Applications close: 26th December 2025 /n Position starts: January 2026 /n

📌 Receptionist (Cairns)
🏢 Berry Lane Hair
📍 Cairns