EOI | Director Strategic Communications and Stakeholder Engagement

Duration: Up to three months from 23 November 2026

Closing date: Monday 23 November 2026 [11:59pm]

We have a great prospect to cover the Director Strategic Communications and Stakeholder Engagement role for a period up to three months.

This role leads SIRA’s internal and external communications, media, strategic stakeholder engagement, and customer resolution & advisory teams. It has oversight of a high-performing directorate, working across a broad range of issues and supporting SIRA’s strategic priorities.

Key responsibilities

You will lead the directorate in the delivery of its BAU functions to ensure staff, customers and stakeholders have access to the information they need, when they need it. You will be responsible for SIRA’s website and other channels, media responses and handling complaints from customers about the entities SIRA regulates.

During the period of cover, you will also progress a number of time critical projects, including:

- Updates to key sections of the SIRA website, resulting from legislative changes in the workers compensation and home building schemes

- Overseeing a number consultations on workers compensation reforms

- Embedding of SIRA’s new stakeholder engagement framework

- Developing and implementing the directorate’s PMES action plan

You will liaise with (senior) leaders across SIRA, DCS and the Minister’s Office as required.

About you

You’re a collaborative and strategic leader, comfortable with balancing competing priorities in a fast-paced environment. You enjoy variety and are happy to take a hands-on approach to support managers when needed.

To apply

Please submit your CV and a short cover letter outlining your interest in the role and how your skills and experience align with the requirements. Your cover letter should form the first page of your CV.

This Expression of Interest (EOI)



is open to current NSW Government employees only. Applicants must be employed by a NSW Government agency at the time of application to be eligible for consideration.

Click here to access the Role Description . For enquiries relating to recruitment please contact Caitlin Birrell via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.

Closing Date: Monday 23 November 2026 [11:59pm]

Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or [email protected].

For more information, please visit

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Information on adjustments available for the recruitment process

📌 EOI - Director Strategic Communications & Stakeholder Engagement (Sydney)
🏢 myCareer - NSW Government
📍 Sydney