About us

Transforma is a leading luxury furniture retailer dedicated to transforming spaces with high-end, bespoke design solutions. We pride ourselves on delivering exceptional customer experiences and helping clients create their dream environments. Our team comprises passionate professionals who are committed to excellence, creativity, and building lasting relationships with our discerning clientele.

About the role

We are seeking an Experienced Sales & Design Consultant - Luxury Furniture to join our team at our Norwood showroom. This is a full-time position based in Norwood. As a Sales & Design Consultant, you will be the bridge between our clients' aspirations and our exquisite product offerings.

You will combine consultative selling with design expertise to guide clients through their purchasing journey, ensuring they select furniture that perfectly complements their aesthetic and functional needs. This role is critical to our business, as you will directly influence client satisfaction, sales performance, and the reputation of Transforma.

Key responsibilities

- Engage with clients to understand their design preferences, lifestyle needs, and budget requirements
- Provide expert product knowledge and recommendations on luxury furniture collections, materials, and finishes
- Develop design solutions tailored to individual client spaces and preferences
- Create compelling visual presentations and mood boards to help clients visualise their spaces
- Guide clients through the selection process, ensuring a consultative and personalised approach




- Manage the sales process from initial consultation through to final purchase and delivery coordination
- Build and maintain strong client relationships to encourage repeat business and referrals
- Meet and exceed individual and team sales targets
- Stay current with product ranges, design trends, and industry developments
- Collaborate with colleagues to provide seamless customer service and support
- Assist with showroom presentation and merchandising to create an inspiring environment

What we're looking for

- Proven experience in luxury furniture sales or high-end design consultancy, ideally within a similar retail environment
- Strong design knowledge and understanding of interior design principles, styles, and current trends
- Excellent consultative selling skills with the ability to understand and translate client needs into solutions
- Demonstrated ability to consistently achieve or exceed sales targets
- Exceptional communication and presentation skills, with the ability to engage clients at all levels
- Strong product knowledge or the ability to quickly absorb detailed product information
- Skilled appearance and demeanour befitting a luxury retail environment
- Ability to work collaboratively within a team whilst managing individual client relationships autonomously




- Problem-solving skills and the ability to handle complex customer requirements with grace
- Proficiency in using sales systems and Microsoft Office
- A genuine passion for design, furniture, and creating beautiful spaces
- Preferred experience with CAD software, visual merchandising, or interior design qualifications

What we offer At Transforma, we believe in supporting our team to thrive both professionally and personally.

We offer a competitive salary package commensurate with experience, performance-based incentives, and commission opportunities that reward your success. Our benefits include staff discounts on our luxury furniture collections, flexible working arrangements where possible, ongoing professional development and training opportunities to enhance your design and sales expertise, and a supportive team environment that values creativity and innovation. We are committed to fostering a workplace culture that celebrates achievement, encourages collaboration, and provides clear pathways for career progression.

Your wellbeing is important to us, and we encourage open dialogue about how we can support your success in this role.

Apply now

If you are an experienced Sales & Design Consultant with a passion for luxury furniture and design, we would love to hear from you. Please submit your CV, a cover letter detailing your relevant experience, and any portfolio or references that demonstrate your sales and design expertise. Join Transforma and help our clients transform their spaces into extraordinary environments.

📌 Experienced Sales & Design Consultant - Luxury Furniture (Norwood)
🏢 Transforma
📍 Norwood