WHO WE ARE

Known as the 'Undisputed King of Trainers', JD Sports is one of the world's biggest sports fashion brands.

We are a global retailer with over 3,400 stores worldwide, connecting people to Sport, Music, and Fashion culture. In Australia since 2017, we now have opened 70 stores across Australia and New Zealand.

At JD Sports, we don't follow trends - we create them. We are looking for passionate people to join our team and help us stay elite in our field.

THE OPPORTUNITY

Located in the heart of CBD, Pitt Street is more than a retail store. It's a flagship destination where sport, fashion, music and culture collide. It's a high-volume, fast-paced environment that showcases the very best of the JD Sports brand, attracting thousands of customers every week.

Lead one of the most iconic stores in the JD Sports network.

We're searching for an exceptional retail leader to take ownership of this flagship operation and lead a large multi-level management team to new heights.

As our Flagship Store Manager, you'll be responsible for delivering world-class customer experiences, driving commercial performance, developing future leaders and creating an environment where both your people and the business can thrive.

This is a role for a leader who thrives under pressure, loves building high-performing teams and gets excited by the challenge of leading one of the most visible and strategically important stores in the business.

If you're looking for an opportunity that combines scale, impact and genuine career progression, this is it.

This role operates Tuesday to Saturday with varying hours. By applying, you confirm your availability to work across those days.

WHAT YOU'LL OWN

As the leader of our flagship, you'll set the tone for everything that happens in-store.

You'll inspire and develop a large leadership team,



execute future-focused commercial strategies and create an environment where customers don't just shop, they experience the JD Sports brand.

From leading major product launches and driving commercial performance to developing talent and retail leaders, you'll play a critical role in shaping the future success of one of our most important stores.

No two days are the same, but every day is an opportunity to influence results, build talent and elevate the customer experience.

WHAT'S IN IT FOR YOU?

- Lead one of the most high-profile and strategically important stores in our ANZ network

- Quarterly bonuses for Store Manager and Assistant Managers

- Work in a dynamic global business and engage with some of the best products and biggest sports fashion brands in the market

- We are growing 10 stores each year, which allows a lot of internal progression

- Training and development opportunities to kickstart, evolve and shape your career

- Store Manager Conference each year, where we fly all our leaders to Sydney for two days to align focuses and initiatives for the coming year

- Opportunity to progress across all areas of the business in a wide range of roles including Retail, Support Office, and our Distribution Centre

- Access to our attractive staff discount! This can also be used for friends and family

- Access to our Employee Assistance Program & Mental Health champions





- New people system designed to improve your employee experience

- Anniversary gifts to celebrate teams' milestones

- Up to 12 weeks paid parental leave to support you and your growing family

WHAT WE'RE LOOKING FOR

CUSTOMER EXPERIENCE

- Experience coaching teams to deliver exceptional service and build customer loyalty

- Proven ability to drive consistent service standards across multiple departments while maintaining a seamless customer experience

BUSINESS DEVELOPMENT

- Proven track record of hitting sales targets and managing budgets

- Experience using data and reports to drive profitability and identify opportunities

COMMERCIAL OPERATIONS

- Strong retail operations experience with efficient process management

- Experience leading back-of-house teams with high-volume deliveries

- Understanding of driving profit through using reports and smart product placement

PEOPLE LEADERSHIP

- Experience managing department managers or large full-time teams, plus planning who can step up into future roles

- Proven ability to build a positive team culture through coaching and recognising good work

- Track record of hiring and developing robust retail staff

- Experience managing underperformance and maintaining team standards

We are passionate about connecting with driven and skilled individuals who are invested in their development, so that together we can evolve our brand's success, alongside evolving your career.

JD values diversity and inclusion and champions a culture where everyone feels, valued, included, and celebrated.

Ready to lead the flagship?

This is your opportunity to take the reins of one of the most exciting retail leadership roles in the country and make your mark with the Undisputed King of Trainers.

📌 Flagship Store Manager - Pitt Street Sydney
🏢 JD Sports
📍 Sydney